Operations Manager

2 weeks ago

Toronto, Ontario, Canada UAP Inc. Full time
Company Description

Be part of a community of authentic, proud and trusted people.

Our Auto Parts Division is the largest Canadian distribution network of automobile replacement parts. Our banners in this division include the renowned NAPA Auto Parts, Altrom/Auto-Camping, and NAPA/CMAX. We believe we don't just deliver car and heavy vehicle parts all around the country; we also help keep Canadians moving forward. We have the experience and strength of our 100-year legacy and our 5000 colleagues have the desire to always do better for our customers.

Send us your resume and join a people-centric company with a reputation of excellence.

Job Description

We are seeking a District Operations Manager located in the GTA (West).

We offer a competitive salary along with a range of attractive benefits and company discounts. Additionally, we provide ongoing training throughout your career to support and guide your professional development.

Reporting to the General Manager, you will be responsible for the organizational efficiency of stores in terms of compliance with NAPA's customer service standards, achieving financial goals, and supporting the district's sales development efforts.

You will work in collaboration with store managers to ensure that operational improvement priorities are addressed.

Your main responsibilities:

  • Lead and support store managers and teams across multiple locations within the district
  • Drive district sales and profitability by monitoring performance metrics and implementing action plans
  • Ensure compliance with company policies, safety regulations, and operational procedures
  • Analyze financial reports, budgets, and forecasts to optimize district performance
  • Collaborate with other departments (e.g., sales, finance, HR) to ensure seamless operations and customer experience
  • Identify and implement process improvement initiatives and cost-saving strategies
  • Conduct regular store visits to assess operations, merchandise presentation, and customer experience
  • Prepare detailed operational reports for senior management and recommend solutions for operational challenges
Qualifications

To join our team, you need, among other things:

  • Minimum of 5 years' experience in management, with at least 2 years in multi-unit or district management
  • Strong leadership skills with a track record of developing and motivating teams
  • Excellent analytical abilities and experience managing budgets and operational KPIs
  • Exceptional communication and interpersonal skills
  • Ability to travel regularly within the district
Additional Information

UAP is a diverse community that promotes inclusion and respect. The sum of our individual differences, experiences, knowledge, self-expression, unique capabilities and talents represents the richness of our culture. UAP is committed to employment equity and encourages applications from women, visible minorities and people with disabilities. By valuing a diverse workforce, we ensure that our hiring practices are fair and equitable.

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