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Health Care Planner

2 weeks ago


Winnipeg MB RT A, Canada Better Health Clinic Full time

We are seeking a dedicated and experienced Health Services Administrative Officer to join our community-focused medical clinic in Winnipeg, MB. This role is designed to support our existing Clinic Manager in the day-to-day administrative operations of the clinic, with a special focus on services related to patient care in geriatric and Arabic-speaking communities. The successful candidate will work closely with the Clinic Manager, medical staff, and allied health providers to ensure high-quality, inclusive, and efficient healthcare delivery.

Key Responsibilities:

  • Support the Clinic Manager in overseeing the daily administrative operations of the clinic

  • Assist in coordinating services and preventive healthcare initiatives for geriatric patients, including scheduling, follow-ups, care plan logistics, immunization drives, chronic disease screenings, and memory and cognitive health assessments

  • Facilitate communication and care coordination for Arabic-speaking patients, including medical interpretation support

  • Coordinate referrals to home care, occupational therapy, mental health services, and other allied health or community support providers

  • Plan and implement public health campaigns focused on education and awareness, particularly for newcomers and underserved communities

  • Provide administrative support in managing clinic supplies, scheduling staff meetings, and maintaining compliance documentation

  • Uphold patient confidentiality and compliance with clinic policies and healthcare regulations

  • Ensure culturally sensitive communication and care for diverse populations

  • Assist with data entry, reporting, and document preparation related to patient care and clinic administration

  • Contribute to the development and implementation of administrative processes that support medical workflows and patient care

  • Monitor patient satisfaction metrics and help develop strategies for improving patient experience

Qualifications:

  • A degree in a relevant health discipline is required, along with a strong foundation in medical terminology and clinical language to ensure effective communication in a healthcare setting.

  • A minimum of 5 years of experience in a patient care setting, with at least 3 years in geriatric care.

  • Strong interpersonal and communication skills to build rapport with patients, staff, and external service providers.

  • Fluency in Arabic, both spoken and written, is a valuable asset for effectively serving our large Arabic-speaking patient population.

  • Working knowledge of computer software programs, i.e. word processing, spreadsheets, databases, and email required.

  • Culturally sensitive and respectful of diverse patient populations

  • Ability to work both independently and collaboratively as part of a team in a fast-paced environment.

  • Excellent organizational and problem-solving skills with the ability to handle multiple tasks simultaneously.

  • Demonstrated professional judgment and initiative.

  • Familiarity with community health systems and auxiliary services in Manitoba is preferred.

Reporting Structure:

The Health Care planner will report directly to the Clinic Manager and work closely with physicians, clinic staff, and allied health professionals.

Job Types: Full-time, Permanent

Pay: $35.00-$40.00 per hour

Benefits:

  • Dental care
  • Extended health care

Work Location: In person