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Lead | Medical Staff Contracts

6 hours ago

Kelowna, British Columbia, Canada Interior Health Full time

Interior Health is hiring a permanent full-time Lead, Medical Staff Contracts who is passionate about making a difference in healthcare.

Location: This position is flexible within the Interior Health Authority.

What we offer:

  • An attractive remuneration package
  • Excellent career prospects
  • Employer paid training/education
  • Employer paid vacation
  • Employer paid insurance premiums
  • Extended Health & Dental coverage
  • Work-life balance
  • May be eligible to contribute to MPP

Salary range for the position is $88,990 to $127,923. Interior Health establishes salaries within the minimum and maximum of the salary range based on consideration of the qualifications, experience of the applicant, and an internal equity review of the salaries of other employees.

How will you create an impact:

The Lead, Medical Staff Contracts is responsible for the design of physician compensation models to support integrated service delivery and maximize value of investment in physician services, as well as development of comprehensive plans, frameworks, and tools to support partner engagement and physician initiatives for programs and sites within Interior Health (IH). The Lead, Medical Staff Contracts utilizes communication, facilitation, conflict management, and interpersonal skills to carry out the accountabilities. Anticipated outcomes of the work will require systems-thinking and creativity in problem solving to facilitate consensus among the group of partners.

The Lead, Medical Staff Contracts works both independently and as part of a team, collaborating effectively with Physician Compensation Analysts, to provide leadership for Physician Compensation priority initiatives set by the Director, Medical Staff Contracts and the Executive Director, Medical Affairs to ensure consistent, timely, and appropriate contract and compensation management, change management and engagement practices and processes are utilized. The Lead, Medical Staff Contracts is also responsible for providing support to medical and operational leaders, physician groups, contracted Nurse Practitioners, Midwives, and other partners involved in the portfolio's priority initiatives. This support may include, but is not limited to problem-solving processes, use of change and project management tools, communications, and group facilitation.

What will you work on:

  • Provides leadership in the planning, development, and implementation of a strategic plan for each Medical Affairs and Physician Compensation initiative that incorporates medical staff compensation models and contracts and Medical Affairs operational procedures/ processes.

  • Leads the design of medical staff compensation models to support integrated service delivery and maximize value of physician services received for IH's investment, using Return on Investment methodology where applicable.

  • Ensures engagement of all relevant partners in the process including medical and operational leadership, contracted medical staff, and external partners such as Ministry of Health (MoH), Health Employers Association of BC (HEABC) and Divisions of Family Practice (DoFP) to ensure successful implementation of the initiative.

  • As the Medical Affairs representative, partners with medical and operational leaders to understand, analyze, and design efforts to respond to the Program's service delivery needs and challenges with the appropriate physician compensation model.

  • Facilitates change by collaborating with the clinical operations team in the development of implementation plans, data/info requirements, performance evaluation measures, quality improvement methodology, and communication and engagement strategies to successfully implement medical staff service deliverable changes and contract terms.

  • Facilitates agreement on contract terms between IH and physicians, and IH and MoH for new service delivery or compensation models or significant changes to existing models.

  • Leads projects to improve efficiency and effectiveness of processes within the Medical Affairs portfolio. Ensures improvement initiatives are completed in a timely manner and result in quantifiable improvements.

  • Builds upon data analysis to engage partners and provide support for new medical staff service model planning and initiatives including new program funding applications and changes to existing compensation models.

  • Leads the development of medical staff contract terms according to provincial agreements such as the Physician Master Agreement and its appendices such as the Alternate Payment Subsidiary Agreement, as well as HEABC policies and procedures and advises partners on the strategic implications of contractual decisions.

  • Leads the design and implementation of processes to maximize external revenues on physician contracts. This includes appropriate billing processes and controls, and education of physicians and staff on completeness and accuracy of fee items claimed.

  • Develops performance indicators for medical staff service contracts and supports the monitoring of contract deliverables against IH and MoH benchmarks and goals.

  • Advises on development of new medical staff compensation policies for areas where inequities are identified across IH or BC, where clarity is required, or opportunities are presented.

  • Maintains a positive and productive work environment respecting the value of a team approach to the provision of health services.

  • Promotes the creation of a quality work environment.

  • In alignment with IH's Occupational Health & Safety Program, employees shall adhere to all Occupational Health and Safety policies and procedures at all times and attend all required training. Employees are responsible to report any identified hazards, unsafe conditions or incidents to the manager or supervisor immediately.

Education, Training and Experience

  • A university degree in Business Administration, Project Management, Human Resources, Leadership, Organizational Development, Health, or another related degree.

  • Five to seven years recent, related experience in a health care environment.

  • An equivalent combination of related education and experience may be considered.

Skills and Abilities

  • Highly developed interpersonal skills including political astuteness and diplomacy to develop effective relationships with all levels of medical and operational leaders, physicians, and other internal and external partners.
  • Demonstrated knowledge of and skill at implementing change management in a complex environment.
  • Advanced oral and written communication skills, including effective negotiation, influencing, and presentation skills.
  • Demonstrated ability to lead, facilitate and consult effectively with a wide variety of audiences and partner groups.
  • Exceptional skills in conflict resolution and managing group dynamics.
  • Demonstrated ability to think strategically and lead, plan, develop, implement, manage, and evaluate strategic initiatives and program changes to achieve results.
  • Ability to motivate members of partner or working groups toward achievement of deliverables and goals. Ability to drive results in a positive and professional manner in a complex environment and work well under pressure.
  • Ability to establish rapport and gain trust and cooperation with individuals of all educational and occupational backgrounds.
  • Demonstrated innovative thinker with the ability to translate ideas into process and/or action, including the ability to blend innovative ideas with critical thinking.
  • Ability to apply quality improvement principles and processes to change initiatives.
  • Research and analytical skills.
  • Enjoy working independently and as a collaborative team member including being agile and flexible to support the team as needed.
  • Ability to work under pressure of deadlines and prioritize effectively.
  • Work effectively in a virtual, computerized environment utilizing standard Microsoft Office applications along with the ability to learn new software at an advanced level.
  • Ability to multi-task and grasp complex concepts quickly.
  • Demonstrable professionalism, confidentiality, tact, and diplomacy.