Shift Supervisor

Who we areSince starting with a single family-owned artesian spring in Canada, Flow has grown rapidly. And our commitment to providing naturally alkaline, naturally delicious spring water without the plastic bottle has grown as well. As a Certified B Corporation, Flow meets the highest social and environmental standards. From our 100% recyclable, 68-75% renewable packaging to our minimal use of natural resources, Flow works to provide sustainable hydration and to protect our planet for generations to come.  SummaryThe Production Supervisor role is a highly organized and results-driven position, taking charge to lead day-to-day operations in our Tetra Pak beverage packaging line. The role involves supervising production personnel, ensuring safety, quality, and efficiency standards are met, and achieving production targets in a fast-paced, automated environment.SHIFT:Thursday 1am - 730amFriday - Sunday 7pm - 7:30am Key ResponsibilitiesSupervise and coordinate daily activities of operators and technicians on Tetra Pak production lines while following production schedule.Ensure compliance with food safety (BRC, GMP) and Tetra Pak operational standards.Monitor and adjust production processes to optimize efficiency, reduce downtime, and minimize waste.Enforce safety policies and conduct regular audits to ensure a safe working environment.Collaborate with maintenance, quality assurance, and engineering teams to resolve issues promptly.Monitor production KPIs (OEE, production yields, line efficiency) and report daily metrics to management.Conduct coaching and training for staff on SOPs, safety practices, and equipment operationLead shift handovers and contribute to continuous improvement initiatives.Maintain accurate production records and documentation and support operators to accomplish the same.Participate in audits, root cause analysis, and corrective action planning.Oversee performance management system for production employees including performance appraisals, coaching and progressive discipline as required.Be an ambassador to the company values and policies.Miscellaneous related duties that may be assigned from time to time, including conducting test runs on new or existing products, accident investigation, etc.Other related duties as assigned.QualificationsAssociate or Bachelor's degree in Engineering, Food Technology, or a related field preferred.3+ years of supervisory experience in a food/beverage manufacturing environment.Direct experience with Tetra Pak filling and packaging lines (e.g., A3/CompactFlex, TBA/8).Strong understanding of production planning, lean manufacturing, and quality systems.Working knowledge of BRC, GMP, and ISO standards.Excellent leadership, communication, and problem-solving skills.Proficient in MS Office and manufacturing software systems (e.g., MES, SAP).Preferred SkillsExperience leading in a union or team-based environment.Six Sigma or Lean Manufacturing certification.Familiarity with preventive maintenance (TPM) programs.Experience supervising/managing production teamsTechnical Skills:Ability to operate and troubleshoot automated systems.Understanding of PLC-controlled packaging equipment.Basic knowledge of mechanical and electrical troubleshooting.Soft SkillsStrong attention to detail and quality standards.Ability to work in a fast-paced, team-oriented environment.Good communication and problem-solving skills.Safety & EfficiencyFollow all plant safety protocols to minimize hazards and maintain a safe work environment.Maintain a clean and organized production floor, ensuring packaging materials are properly stocked.Optimize machine settings and material usage to reduce waste and maximize efficiency.Work ConditionsManufacturing environment with exposure to noise, temperature variations, and packaging materials.Shift work required, including evenings, weekends, and possible overtime.