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Service Transformation Consultant

2 weeks ago

Edmonton AB TK T, Canada Vantix Systems Inc Full time $80,000 - $120,000 per year

Description

Our Client is seeking one (1) Service Transformation Consultant (STC) to provide advice and guidance on strategic initiatives and to lead a transformation currently underway to enable and scale transformation of service delivery and implement a support model after the service delivery is in production and live. The STC will facilitate strategic conversations with executives and leadership teams, and provide advice and guidance, including on cross-departmental and intra-departmental structures and governance. The STC may be required to coach and mentor partners across Alberta on service innovation and digital transformation initiatives.

Some travel within Alberta may be required to conduct field research and user interviews. Must be Canadian Citizen to apply and work within Canada at all times.

Skills

Agile, Digital Office, Digital Transformation.

Type

Contract

Experience Required/Mandatory Skills

  • Experience working on agile software development and modern, service design based product delivery comparable in size and complexity for a large organization such as state, provincial, or federal government or a private company with 5,000 or more employees or for a startup or small business addressing a complex challenge at scale. (5+ years)
  • Experience working with a dedicated public sector central digital office such as the UK Government Digital Service; Australian Digital Transformation Agency; Ontario Digital Service; the Canadian Digital Service; the Digital Service Division; 18F; the US Digital Service; British Columbia Government Digital Experience. Equivalent and relevant experience will be considered but must highlight specific roles in digital public sector work. Simply citing experience working for public sector IT more broadly will not be treated as qualifying. (5+ years)
  • Demonstrated experience working on organizational development with a focus on digital transformation comparable in size and complexity for a large organization such as state, provincial, or federal government or a private company with 5,000 or more employees or for a startup or small business addressing a complex challenge at scale. (5+ years)
  • 5 years

Nice To Have Skills

  • Experience in managing projects in a large and complex organization. (5+ years)
  • Experience leading an organization through a large scale technology change impacting all levels of the organization. (5+ years)
  • Experience preparing and implementing government-wide strategies and/or mandates on digital and service transformations. (5+ years)
  • Experience with advising senior executives and preparing options for organizational design and development to facilitate transformation at scale, such as capability frameworks, toolkits, organizational structures, change management plans and workforce plans. (5+ years)

Location

Edmonton/Hybrid

Work Environment

1 year with 1 possible 2-year extension

Hourly Rate

Negotiable