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Dental Office Admin. and Reception
2 weeks ago
South Calgary Oral & Maxillofacial Surgery
We are a dynamic Calgary private surgical practice providing the full scope of oral and maxillofacial surgeries ranging from wisdom tooth removal and dental implant surgery to corrective jaw surgeries.
Our Mission is to provide optimum Oral and Maxillofacial Surgical service in a caring, compassionate and safe environment. We value making a difference - being resourceful and finding solutions; making an impact - through quality care, patient safety and satisfaction; being smart - hiring great people, adding value, and being pragmatic; and creating trust – by doing the right thing, being empathetic, supportive, positive and action-oriented.
Responsibilities and Duties
- Greet and check in patients, patient support persons and other visitors, and take appropriate action for each individual
- Ensure all patients and support persons are provided with ongoing information and support for the entirety of their reception and waiting experience.
Answer and appropriately distribute incoming telephone calls
As appropriate, book, reschedule or cancel appointments and record changes in the patient record
- Provide support and assistance to the Patient Care Teams regarding booking appointments for surgeries and consults, and ensuring appropriate documentation associated with those appointments is completed
Other
- Participate in meetings and training as required
- Maintain current knowledge (technology, billing, practice admin, own job responsibilities)
- Work cooperatively with other staff
- Develop and maintain positive interactions with patients
- Prepare reports as requested
- Undertake any other related activities as required
Qualifications
- High School Diploma - Dental Office Administration and experience with processing Accounts Payable/Receivables
- 3 or more years' experience working in a dental practice
- Team player with the ability to be flexible and work in a busy environment
- Excellent communication skills
- Excellent customer service skills
- Detail-oriented with a high degree of accuracy
Job Types: Full-time, Permanent
Pay: $22.00-$25.00 per hour
Benefits:
- Extended health care
- RRSP match
Application question(s):
- What skill set can you bring to our amazing team?
- What excites you about working at SCOMS?
Experience:
- Dental: 1 year (preferred)
Work Location: In person
