Inside Technical Sales Representative

At Endress+Hauser, progress happens by working together. As the global leader in measurement instrumentation, our ~17.000 employees shape the future in the field of process automation. Whether developing and realizing new technology as a team, collaborating to build instrumentation, or strengthening vital relationships with countless global industries, we work to create trusted relationships that help everyone thrive. As a family-owned company, we look beyond short-term moves and work to create a vision that is forward-thinking for our people, our clients, and the world at large.   

Endress+Hauser Canada was founded on May 1st, 1990. The company's main office is in Burlington, Ontario and additional offices are in Montreal, Quebec, Calgary & Edmonton, Alberta.  Our Channel Partners and Authorized Service Partners provide coverage and support across Canada.

We are looking for an Inside Sales Technical Representative to join our Group.  You will provide high-level support for Endress+Hauser product lines to both internal and external customers. This will include ensuring systematic and conscientious customer service throughout the sales cycle. As the main conduit between customers and outside technical sales, you will collaborate with various departments and by consistently following processes, they successfully achieve set process indicator targets.

What is the role about?

Are you exceptional support for the team? As an Inside Sales Technical Representative, you will provide a high level of National and Regional Support in the sales of Endress+Hauser product lines to both internal and external customers.

Do you have the ability to navigate the sales cycle from start to finish? You will ensure systematic and conscientious customer service with a focus on the entirety of the Sales Cycle.

Are you able to be a vital connection in our Company?  You are the main conduit between Customers and Outside Technical Sales as well as other departmental functions including sales coordinator, logistics, production centres, service, accounting and product management.  

Join our team and shape the future, one proposal at a time. Your passion, precision, and persuasive prowess will drive success

Which tasks will you perform? 

• Fielding of all customer inquiries received, with a focus on Sales to further develop Customers requests.
• Advising the customer on the proper application of Endress+Hauser products
• Preparation of quotations in a timely manner
• Follow up of quotations, with a focus on closing of Order
• Review of customer Purchase Orders prior to Order Processing
• Preparation of dimensional and wiring drawings as required by the customer
• Preparation and submission to the customer any other materials requested
• Gathering input from Supporting Functions/Network ie: Product Management, Application Support, Outside Sales or Service, to fully satisfy the customers' needs
• Integration of Campaigns or Sales Initiatives into Sales Workflow and Customer Quote offerings
• Responsible for meeting Process Indicator (PI's) expectations for Sales Cycle activities (Quote Follow Up, Initiatives, managing reporting tools for PI's)

What do we expect from you?

• Post-secondary technical education preferably in instrumentation, process control, automation, or engineering 
• 2-3 year of Inside Sales experience in the Instrumentation field or a similar role is desired.
• Excellent communication skills to work well with diverse individuals, groups and with internal & external customers.
• Demonstrates a positive attitude to change.
• Supports teamwork and team spirit.
• Ensures that the customer perspective is a driving force behind business decisions and activities.
• Identifies with tasks and is self-motivated.
• Ability to work well under pressure and within tight deadlines.

What can you expect from us? 

• We are a family-owned, highly committed company with a sustainable vision.
• We promote lifelong learning with versatile training and further education opportunities, internal knowledge transfer and e-learning. 
• We prioritize Work-Life Balance, offering flexible working hours and hybrid remote work opportunities to support our employees in maintaining a healthy balance. 
• We are committed to Eco-Friendly Initiatives, actively participating in EcoVadis to promote sustainable and responsible business practices.
• We provide On-Site Amenities such as our fitness centre, multi faith room and wellness room.
• We ensure our employees work in State-of-the-Art Facilities equipped with ergonomic workstations to enhance productivity and comfort. 
• We prioritize Employee Well-Being by offering a comprehensive company pension scheme and access to health offers that support our employees' overall wellness.
• We encourage Continuous Learning through language courses offered to our employees, promoting personal and professional development within our organization.

How do you apply?

To apply we kindly ask you to upload your documents on our career page. Applications sent to us by E-Mail can unfortunately not be considered due to Data Privacy Considerations.

Agencies, HR service providers, or similar entities are kindly requested to refrain from unsolicited submission of profiles and inquiries regarding potential collaboration. Any unsolicited applications will be disregarded and deleted without further consideration. We appreciate your understanding.

Endress+Hauser Canada is an Equal Opportunity Employer and does not allow discrimination or harassment of any kind.  All applicants and employees will be considered without attention to race, creed, ethnic origin, sex, age, sexual orientation, disability, family status or any other status protected in Canada.  Decisions will be made based on business needs and qualifications for the role.  If you require reasonable accommodations during the interview process, please let us know.