Instructor - Non-Violent Crisis Intervention

About us

At Primacorp Ventures, we are all about creating opportunities and making a meaningful impact. Founded in 1995, we're the largest accredited independent post-secondary education group in Canada. Yet, for us, this is just the opening act of our transformative journey

Position Job Title: Non-Violent Crisis Intervention Instructor

Location: VaCC Surrey Campus

Reports To: Campus Director

Employment Type: On-Call, Casual

Compensation: $30–$32 per hour

The Non-Violent Crisis Intervention Instructor is responsible for delivering high-quality, student-centered training focused on proactive de-escalation, safe intervention techniques, and trauma-informed practices. This role supports students in developing the confidence and practical skills required to manage real-world crisis situations with professionalism and empathy. As an on-call instructor, you will provide instructional coverage as needed to support program delivery at the Surrey campus.

The Non-Violent Crisis Intervention Instructor will be responsible for:

• Delivering instruction that meets module and program objectives as outlined in the curriculum.
• Facilitating demonstrations, simulations, and hands-on skill-building activities related to crisis prevention and intervention.
• Evaluating student performance fairly and consistently through assessments, observation, and timely feedback.
• Contributing to the development and improvement of curriculum and instructional resources to ensure content remains current and relevant.
• Supporting campus administrative functions, including attendance tracking, student documentation, and instructor meetings as required.
• Maintaining a safe, inclusive, and trauma-informed classroom environment.
• Participating in College and Program activities when scheduled, including professional development and campus initiatives.
• Monitoring and reviewing students during practicum and/or clinical placements (as required by the program), offering mentorship and performance feedback.

To be successful in this position, individuals must be committed to developing, maintaining, and demonstrating the following:

• Degree, diploma, or recognized credential in a human services–related field (e.g., Social Work, Psychology, Counseling, Community Support, Behavioral Sciences, Health Sciences).
• A minimum of 2 years of relevant professional experience with recognized NVCI or crisis intervention certification, or 10+ years of professional experience in the field.
• Minimum 270 hours of specialized training in areas such as addictions, mental health, crisis response, behavioural intervention, or trauma-informed practice.
• Demonstrated industry expertise supported by professional references.
• Eligibility for certification with the Canadian Addiction Counselors Certification Federation as an International Certified Alcohol and Drug Counselor (ICADC).
• Experience in frontline crisis response, community support, or clinical environments is considered an asset.

• Strong industry knowledge and commitment to ongoing professional development.
• Understanding of adult learning principles and interest in multi-modal teaching methods.
• Excellent oral and written communication, presentation, and facilitation skills.
• Ability to motivate and support students with diverse backgrounds and learning needs.
• High level of professionalism, sound judgment, and commitment to quality service delivery.
• Ability to work collaboratively with campus staff and instructional team members.
• Ability to respond appropriately to student needs, provide constructive feedback, and support equitable learning outcomes.
• Comfort using educational technology, including learning management systems and digital teaching tools.
• Effective time-management and organizational skills, particularly in an on-call instructional environment.

Don't hold back—apply today, even if you do not tick every skills list. We cherish diverse skill sets, knowing your unique experiences and perspectives enrich our dynamic team.

We are proudly Canadian — rooted in our diverse communities, guided by our values, and committed to growing together from coast to coast.