Software Development Manager, Billing New

Pour la version française de cette description de poste, veuillez consulter le lien suivant / For the French version of this job description, please refer to the following link:

• Responsable du développement logiciel

About AppDirect

Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture—one that enables you to Be Seen, Be Yourself, and Do Your Best Work.

About You

AppDirect is looking for a Manager, Software Development to lead our Core Billing Team in Montreal. You will play a critical role in guiding a team of talented engineers, driving technical excellence, and shaping Billing's product direction. You'll help your team of Senior career engineers navigate shifting priorities with clarity and confidence, ensuring high-quality delivery and strong alignment with business goals.

You are equally excited about software development and people development. As a hands-on leader, you provide clear, actionable feedback on technical designs, and can contribute directly to development when needed.

If you're a collaborative, product-minded leader who thrives in dynamic environments, brings out the best in others, and believes that great teams build great products—your next challenge starts here.

What you'll do and how you'll have an impact

• Lead, support and mentor a team made up of experienced Full Stack Developers. You will own performance management for your team (i.e. objectives setting, performance reviews and career development) as well as recruitment and overall team management;
• Coach engineers by reviewing technical designs and code, conducting technical talks, and advocating for best practices;
• Guide the team in the design, implementation, observability and support of an ecosystem of fault-tolerant services to minimize customer impact in case of failures;
• Be a quality, performance and security evangelist to your team;
• Understand the system from end to end to help the team make tradeoff decisions;
• Partner with the Product Manager, Designer, and other Engineering Managers and Tech Leads to collaborate and build the best billing experience anywhere;
• Communicate clearly any risks and provide resolution or mitigation plans;
• Act as a sounding board and motivator for individual creativity on technical challenges, process efficiencies and everything in between;
• Stay hands-on with the team by contributing to non-critical path code improvements and maintaining a deep understanding of the platform's technical landscape.

What we're looking for

• 6 - 8 years in Software Development and 1 - 2 years in people management;
• Proven experience managing teams of 10+ developers and delivering highly reliable customer-focused products;
• Strong technical expertise in back-end and front-end development technologies, including Java, , SQL, and API frameworks like GraphQL;
• Solid understanding of scalable system architecture and best practices, including API design, event-based communications, asynchronous flows, eventual consistency, observability, and tooling;
• Experience in leading investigation of complex production issues;
• Excellent communication skills in English, both oral and written, with the ability to engage both technical and non-technical audiences;
• Experience with Agile development processes and cross-functional collaboration;

At AppDirect, we believe that innovation thrives in an environment that houses diversity of excellence, experience and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation, or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.

At AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants, please read our Candidate Privacy Policy. For more information of our general privacy practices, please see AppDirect Privacy Notice:

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