Delivery Manager – Billing
1 day ago
Location:Remote (EMEA, LATAM, NORAM)Role SummaryLansweeper is transforming its global Quote-to-Cash and subscription management landscape. TheDelivery Manager – Billing & Collectionsleads allInvoice-to-Cash (I2C) transformation initiatives, owning billing architecture, tax automation, integrations, and the systems that support invoicing, payment flows, collections, and revenue handoff.This role doesnotown BAU operations. It focuses on change, system improvements, automation, compliance logic, and cross-functional delivery across all subsidiaries and billing models.Key ResponsibilitiesLeadership & Delivery OwnershipLead, coach, and develop a team of analysts, system administrators, and developers.Own prioritization, sprint planning, and delivery of all I2C system and automation enhancements.Drive delivery excellence across billing logic, payment processing, collections automation, tax calculation automation, and financial compliance projects.Systems Ownership & ArchitectureOwn the I2C systems landscape, coordinating with the NetSuite Lead and Integrations Specialist to ensure:Stable, scalable integrations (Salesforce → Fonoa->ZAB →Avalara-> NetSuite → Banks /Adyen→ Finance).Reliable operation of billing scripts, bundles, tax engines (Avalara), and payment gateways (Adyen, Cleverbridge).Architect cross-system logic related to tax calculation, jurisdiction mapping, VAT rules, and multi-country billing requirements.Collections & Cash Management (Transformation Focus)Deliver automation for dunning, payment retries, cash application, refunds, and credit workflows.Implement tools and logic that reduce DSO and improve cash performance.Tax Calculation Automation & VAT Returns (Systems Focus)Own tax calculation architecture across Zones, countries, and billing flows.Deliver improvements in VAT/GST logic, cross-border rules (reverse charge, exemptions), and tax engine updates.Lead technical enablement for compliant VAT return processes, ensuring systems produce accurate data for Finance and external advisors.Partner with Finance to ensure tax outputs, audit trails, and reporting meet regulatory expectations across all jurisdictions.Revenue Handoff & Financial ComplianceEnsure clean GL mapping, revenue element creation, and multi-book accuracy.Support Finance and FP&A with automated revenue workflows, usage reconciliation, and IFRS-aligned processes.Maintain SOX-aligned documentation and change control.Customer Experience & EnablementImprove the financial customer journey: renewals, invoice delivery, billing updates, refunds, and credit processes.Support Digital, Assisted, and Enterprise sales motions by ensuring clean and consistent billing data.Drive adoption of self-service billing and tax-compliant invoicing capabilities.What Success Looks LikeStable integrations and automated billing/tax workflows with rapid issue resolution.Delivery of strategic initiatives such as:Dunning automationAuto-charge / auto-renewTax calculation automation & VAT workflowsPayment gateway consolidationIFRS-aligned revenue automationFlexible billing for enterprise dealsA high-performing, proactive I2C delivery team.Strong partnership with Finance, RevOps, Legal, Engineering, and Business Applications.RequirementsMust-Have5–10 years' experience in Billing, Collections, Finance Ops, Tax Technology, or Q2C delivery in a SaaS/recurring revenue environment.Strong understanding of NetSuite, billing systems (ZoneBilling/Zuora/Chargebee/Maxio), tax engines (Avalara or similar), and payment gateways.Excellent communication skills and demonstrated leadership in cross-functional delivery.Nice-to-HaveMulti-book (IFRS/GAAP) experience.Experience delivering automation and integrations using Workato, Celigo, APIs, or similar tools.Multi-entity / multi-currency and cross-border tax exposure.Exposure to Salesforce, revenue recognition, and digital sales flows.Why LansweeperHigh-visibility leadership role during a major global transformation.Direct influence on billing, tax automation, subscription management, and revenue scalability.Opportunity to shape the systems powering Lansweeper's growth to €500M ARR.Close partnership with Finance, Sales, Product, Engineering, Data, and Business Applications.Our OfferCompetitive salary aligned with experience and SaaS industry benchmarks.Comprehensive benefits package (insurance, pension, allowances, and bonus scheme).Opportunities for career growth and learning — with exposure to product, engineering, and strategic Q2C transformation.Flexibility in working hours and remote/hybrid work across EMEA.Company‑wide events, team meetups, and global engagement initiatives.Company InfoLansweeper is the Technology Asset Intelligence platform that transforms raw asset data into trusted, actionable insights—spanning hardware, software, cloud, IoT, and OT.With a single solution, organizations gain full visibility across their technology estate, empowering IT, security, operations and finance teams to make smarter, faster decisions.We Help Our CustomersTame hybrid infrastructuresManage compliance risksReduce complexity by delivering timely, accurate visibility and seamless integration into their ecosystemsFrom universal asset discovery to AI‑powered intelligence, Lansweeper delivers clarity and confidence to organizations worldwide.Our Culture Is Built On Four ValuesOne Team – united across boundariesWe Care – customers and people at the centerWe Grow – learning, sharing, improvingWe Deliver – focusing on what truly mattersCall To ActionReady to shape the future of Lansweeper's FinOps and automation backbone?Apply nowor share this role with someone in your network.
-
Manager, Service Delivery
1 week ago
Montreal, Quebec, Canada Livingston International Full time $60,000 - $120,000 per yearManager, Service DeliveryJoin Livingston, the largest customs broker in Canada and the third largest entry filer in the U.S. We're a market leader offering customs brokerage, consulting and compliance, and freight forwarding services at more than 90 key locations in North America, Europe and Asia. Customs brokerage is our core business and helping our...
-
Manager, Service Delivery
1 week ago
Montreal, Quebec, Canada 323bfad2-f259-4f96-85ec-0954549dd577 Full time $49,500 - $113,000 per yearJoin Livingston, the largest customs broker in Canada and the third largest entry filer in the U.S. We're a market leader offering customs brokerage, consulting and compliance, and freight forwarding services at more than 90 key locations in North America, Europe and Asia. Customs brokerage is our core business and helping our customers navigate the complex...
-
Customized Billing Solutions Agent
6 days ago
Montreal, Quebec, Canada Bell Full time $60,000 - $80,000 per yearReq Id: 426324At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It's all developed and delivered by the members of #TeamBell and we're always on the...
-
Medical Billing Technician
1 day ago
Montreal, Quebec, Canada Solutions Petal Inc. Full time $40,000 - $80,000 per yearPetal is a leading Canadian healthcare orchestration and billing company that revolutionizes healthcare systems to make them agile, efficient, and resilient by enabling the forecasting and shaping of world-class healthcare through Healthcare BI, advanced analytics, and informed insights. The Xacte division offers an innovative medical billing solution,...
-
Billing Analyst
1 week ago
Montreal, Quebec, Canada WPP Full time US$60,000 - US$80,000 per yearWPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities.Working at WPP means being part of a global network of more than 100,000 talented people dedicated to doing extraordinary work for our clients. We operate in over 100 countries, with corporate headquarters in New...
-
Montreal, Quebec, Canada Manulife Full timeThe SBA Operations Analyst is responsible for executing and optimizing monthly billing processes across a diverse client portfolio. This role involves managing manual and automated billing tasks, ensuring data accuracy, and collaborating with internal teams to resolve discrepancies and improve operational efficiency. The analyst supports high-volume billing...
-
Delivery Manager
7 days ago
Montreal, Quebec, Canada IN-RGY Full time $90,000 - $120,000 per yearThe IN-RGY advantage: Human and technology expertise under the same roofAt IN-RGY, we cover the complete spectrum of HR services, from strategic consulting to the deployment and optimization of HR solutions (SAP, SuccessFactors, Workforce, Kronos, etc.) to transform your strategic vision into measurable business benefits. Our team is valued for its HR...
-
Delivery Manager
5 days ago
Montreal, Quebec, Canada Rogers Full time $80,000 - $120,000 per yearWe are committed to connecting Canadians through unique partnerships, our world-class network and content Canadians love—and our innovative team is growing. We are looking for dedicated team members to join our Corporate team who have a genuine passion for making positive impacts on customers and the communities where we live and work. We have a variety of...
-
AdminPlus Associate, Member Direct Billing
2 weeks ago
Montreal, Quebec, Canada Sun Life Full time $49,000 - $77,000You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...
-
Order Administration and Billing Agent
3 days ago
Montreal, Quebec, Canada Thomson Reuters Full time $54,000 - $90,000 per yearENGLISH VERSION FOLLOWSDT Impôt et comptabilité, une filiale de Thomson Reuters à Montréal est présentement à la recherche d'un agent en administration des commandes et facturation talentueux travaillant à distance de la maison. Il s'agit d'un contrat d'une durée d'un an à temps plein. La personne retenue recevra plusieurs semaines de formation...