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Employment Consultant

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Scarborough Village, Ontario, Canada YWCA Toronto Full time
Employment Type: Full-Time, Contract
Contract Period: December 15, 2025 to December 31, 2026
Work Hours: 35 hours per week
Salary: $59,399 annually (Level 7), plus comprehensive benefits
Location: 2425 Eglinton Avenue East, Suite 303, Scarborough, ON M1K 5G8
Internal Application Deadline: Monday, November 24, External Application Deadline: Wednesday, November 26,
JOIN OUR TEAM
YWCA Toronto strives to uphold anti-discrimination practices and anti-oppression principles to ensure that the rights of all individuals are respected and protected. We work to promote a climate that is welcoming of all women and individuals who identify as trans, intersex, non-binary, agender, and/or Two-Spirit. We encourage applications from women and gender diverse people from all races, ethnic origins, religions, abilities and sexual orientations.

The Employment Consultant is responsible for providing full-cycle employment support to diverse client groups facing multiple barriers to employment. This role focuses on achieving successful client outcomes by meeting contractual deliverables, including monthly individual and team Key Performance Indicators (KPIs), and Performance Based Funding (PBF) targets.

The Employment Consultant is also responsible for organizing and leading hiring events, job fairs, and other career related events. They also engage with community partners to expand opportunities. The position requires strong collaboration with the team, employers, and the broader community while continuously aligning with the mission and policies of YWCA Toronto.

ABOUT YWCA TORONTO – YWCA EMPLOYMENT CENTRE (2425 Eglinton Avenue East)
YWCA Toronto Employment Centre at 2425 Eglinton Avenue East, is a customer-focused program model for job seekers and employers, with focus on women, young women and gender-diverse people. This program is also open to men. The YWCA Toronto Employment Centre is part of the Integrated Employment Services (IES) in Toronto under WCG International Consultants Ltd. as the Service System Manager, funded by the Ministry of Labour, Immigration, Training and Skills Development through their Employment Ontario Division (EO). We act as a one-stop service for all jobseekers and employers. We use our resources to support all job seekers, especially those more distantly removed from the workforce, to reach their goals.

KEY RESPONSIBILITIES
  • Works with all clients accessing Integrated Employment Services (IES), prioritizing those with higher support needs (e.g., Youth, Newcomers, Social Assistance recipients, ODSP and other inclusion groups) to meet contractual targets;
  • Conducts intake and needs assessment using Common Assessment (CA) tool to evaluate clients' employment-related strengths, needs, abilities, skills, and other relevant employment-related factors;
  • Provides individualized or group-based counselling and pre-employment services, including resume critique, mock interviews, and job readiness workshops;
  • Collaborates with clients to develop tailored Employment Action Plan (EAP) aimed at achieving job starts within a 12-week timeframe to meet program performance expectations;
  • Facilitates clients' transition into sustainable employment, addressing barriers to job retention and meeting Performance Based Funding (PBF) milestones at 1, 3, 6 and 12 months;
  • Monitors the local job market to identify and pursue suitable employment opportunities for clients, including weekly cold-calling and targeted outreach to potential employers;
  • Facilitates employment workshops, job fairs, employer sessions, and other events to prepare clients for obtaining and maintaining employment;
  • Negotiates work placement agreements and contracts with clients and employers, outlining workplace training objectives, commitments and applicable financial incentives;
  • Performs job matching activities and refers clients to internal and external job postings;
  • Administers employer contracts, including processing financial incentives, payments, and Employment-Related Financial Supports in a timely manner;
  • Targets: Case manages at least files at any given time and secures 10 job starts (employment outcomes) monthly
QUALIFICATIONS
  • In-depth knowledge of an academic discipline normally acquired through courses leading to the completion of an undergraduate degree in Career Counselling, Marketing and Communications, Human Resources or any other relevant field. (Cases for Equivalency will be considered);
  • 3-5 years of job development and employment counseling and prior work experience in an Employment Ontario model;
  • Group Facilitation and Life Skills Training is an asset;
  • Demonstrated knowledge of Toronto area labour market trends and general knowledge of the labour market and social services;
  • Ability to build strong relationship with employers and able to successfully place job seekers with employers;
  • Superior oral and written communication skills and presentation skills;
  • Excellent documentation and report writing skills, as well as in interviews/assessments, professional resume writing, vocational counselling, and individualized goal setting and planning;
  • Demonstrated ability to work under pressure; ability to adapt to program changes when required;
  • Experience in dealing with conflicts and diffusing contentious situations;
  • Commitment and ability to work with diverse groups;
  • Excellent time management and organization skills, able to work well with minimal supervision;
  • Strong digital literacy, including MS Office Suite;
  • Must be a team player and able to work with different personalities and working styles.
NB: Required to travel at least 40% of the time, as part of regular duties; a valid driver's licence and access to a motor vehicle is considered an asset.

WHAT WE OFFER:
  • Comprehensive Medical, Vision, and Dental Coverage
  • Life Insurance and Long-Term Disability Benefit
  • Multi-Sector Pension Plan: Employer's contribution of 5.75% and Employee Contribution of 3.25%
  • Time off: Starts with 20 Vacation Days, 1.5 Days Per Month Sick Leave, 12 Paid Holidays, Health Promotional Days and 4 Float Days
  • Other Benefits: Child Care Benefits, Maternity/Parental Leave Supplementary Employment Benefits, Educational/Sabbatical Leave, and Financial Assistance for Professional Development
Please note: A vulnerable sector police reference check is required by the successful candidate prior to hiring. YWCA Toronto is a unionized workplace. Staff are represented by CUPE Local 2189. This position is within the Bargaining Unit. Please indicate on your cover letter if you are an internal candidate. For internal applicants, this position is not secondable.

Posting Date: November 13, 2025

YWCA Toronto transforms lives. As the city's largest multi-service women's organization, we help women and gender diverse people escape violence, move out of poverty and access safe, affordable housing.

We work tenaciously to break down barriers that hold women and gender diverse people back from achieving equality.

Vaccination Policy: In accordance with YWCA Toronto's COVID-19 Vaccination Policy, all YWCA Toronto employees, students and volunteers are strongly encouraged to obtain all COVID-19 vaccinations and booster doses as recommended by Toronto Public Health

Please note: A vulnerable sector police reference check is required by the successful candidate prior to hiring.

YWCA Toronto promotes the principles of anti-oppression and adheres to the tenets of the Ontario Human Rights Code. We encourage applications from women and gender diverse people of all races, ethnic origins, religions, abilities and sexual orientations.

YWCA Toronto provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted, please advise us if you require any accommodation. While we thank all candidates for their interest, only those selected for an interview will be contacted.

YWCA Toronto is a Scent-Sensitive Workplace.