Junior Property Field Adjuster, HYBRID

We are currently looking to add a Junior Property Adjuster to our Cranbrook Branch team. Depending on the level of experience and area of expertise, the successful candidate will be responsible for the investigation and adjusting of Property claims. This is a Hybrid role which will require a candidate to work field assignments in the Cranbrook area.
 
Furthermore, he/she will provide SCM standard quality service and facilitate prompt and equitable settlement of claims within the parameters of corporate policies and standards. The successful candidate will also initiate and follow-up on business development opportunities. Other duties may be required as needed. 

Competencies Required to succeed

• Effective Analytical Skills

• Effective communication skills (verbal, written and presentation)

• Organizational skills 

• Interpersonal skills

• Relationship Building skills

• Demonstrated and proven leadership skills

• Sense of urgency and responsiveness

Responsibilities 

The Independent Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. The profile duties create a dynamic portfolio requiring extremely well-honed organizational skills that enable day to day activities to be completed while allowing efficient and effective progress of file management activities.

To succeed in this role, the ideal candidate should have background/experience in Property claims. Responsibilities include;

• Prompt contact and follow-up with policy holders and claimants 

• Investigate the cause and report to clients with solid recommendation.

• Scope and establish quantum of damages.

• Negotiate fair and satisfactory settlements

• Perform duties assigned to him/her in compliance with established work standards, policies and procedures.

Education, knowledge and experience required 

• 1+ year of relevant experience in claims

• The ideal candidate is required to successfully pass the test for the Adjuster's BC license Level 1 prior to employment.

• Ongoing commitment to education and learning.

• Effective analytical skills, including identification of cause and effect dynamics

• Good investigative manner

• Able to draw valid conclusions and effectively communicate them.

• Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information

 Advanced communication skills including:

• Effective written skills including those of a technical nature

• Effective oral skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience.

• Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner.

• Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner. 

• Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.

• Strong commitment to ongoing education and learning.

• Access to an appropriate vehicle

• Full driver's license and satisfactory driving record

• Competitive pay: $65k-100k per year

Environment/Work Conditions

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. 

Unsolicited Outreach Statement – Recruitment Agencies

SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates.  Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  SCM welcomes resumes submitted directly from candidates.