Analyst - Workplace Strategy

Design Strategy at Gensler is focused on enabling transformation – our creative and collaborative approach, supported by data and intelligence, enables impactful change and evolution of our clients'  organization, culture, and environment. We are a diverse, multidisciplinary team of creative and analytical thinkers who apply proven research tools and practical methodologies to solve complex problems related to space, people, operations, finance, and technology.

Our practice in Toronto is growing and we are looking for Design Analysts to focus on our broad range of services including workplace strategy, real estate portfolio strategy, change management, and design guidelines. We are looking for emerging leaders with an entrepreneurial spirit who will help us develop and strengthen our client relationships and evolve our practice. Currently, we are primarily focused on defining hybrid strategies and developing holistic experiences for a wide range of influential organizations such as major corporations, healthcare providers, cultural institutions, developers, and universities.

Your Role

As an Analyst, you will be a core member of our multi-disciplinary teams working with a wide range of clients across industries and sectors to evaluate their current conditions, define their goals, and develop integrated strategies for how their environment, technology, policies, and services can support their objectives. Your work will span a wide range of scales, from pilot projects that test new ideas to global strategies and programs. Working with your project team, you'll support user research activities, synthesize data and feedback into meaningful insights, and develop innovative future state concepts and solutions.  

What You Will Do – as an Analyst you'll

• collaboratively plan and perform user research and data collection activities
• design and support engaging workshops with internal teams, clients, and other stakeholders
• analyze qualitative and quantitative data from multiple sources to determine impact on business goals, organizational culture, or performance criteria for spatial design
• synthesize information and data into relevant findings told through presentations, reports, posters, videos, websites, etc.
• develop compelling content that enables clients to visualize and understand the benefits and implications of our strategies and recommendations, such as the impact on space supply and occupancy demand data, business goals, and organizational culture
• articulate and represent scenarios (with plans, data, feedback, relevant precedents, etc) to illustrate a range of relevant solutions (e.g. design concepts, work styles, program, service models, etc) based on the research that meet the client's objects and expresses the tradeoffs associated each option
• define and develop concepts and prototypes of experiences, programs, services, and spaces to test with users and stakeholders
• support the interface with Gensler design studios to ensure the seamless transition of design strategy into the design implementation phase

Who You Are

You're passionate about the built environment and its impact on individuals and organizations. You

• are a self starter and quick learner
• thrive in a fast-paced, dynamic, and open environment that requires fast iterations and pivoting between collaborative and individual work
• have the ability to work on multiple projects simultaneously
• are a clear communicator and presenter of ideas, findings and/or point of view
• are an enthusiastic collaborator and are able to work successfully with a range of other disciplines who compliment your experience
• are a critical and creative thinker
• respond proactively and thoughtfully to design critique and feedback from clients and colleagues
• are familiar with research methodologies and activities, along with working with both qualitative and quantitative data
• can graphically visualize information and ideas, able to effectively use charts, graphics and design concepts to represent and communicate findings and complex ideas
• are a strong and persuasive writer, able to clearly and succinctly describe work process, options for consideration, findings, recommendations, communications, memos, etc.
• can create powerful and compelling narratives with strong written, visual, and graphic content

Your Qualifications

• 2+ years of relevant professional experience and an undergraduate or master's degree in architecture, interior design, environmental design, urban design, real estate, design strategy, organizational development, organizational psychology, or similar fields
• A background in the design of the built environment (architecture, interior design, urban design, etc.).
• A strong portfolio demonstrating excellent command of fundamental communication design including composition, information graphics, and persuasive writing
• Proficiency in Adobe Creative Suite (InDesign required), and Microsoft Office 365 (PowerPoint, Word, Excel, Outlook), and other visual communication tools
• Fluency with digital collaboration tools such as Miro, Mural, Microsoft Teams etc.
• Familiarity with design software such as Revit and AutoCAD is a plus
• Familiarity with website development software/language, Readymag, Square Space and other technologies is a plus
• Familiarity with rapid prototyping tools such as Invision, Sketch, and AdobeXD a plus

To be considered, please include 2-3 project examples and a cover letter as part of your submission

About Strategy at Gensler

Gensler's Strategy (Strategy | Expertise | Gensler) Practice is focused on exploring and defining how space, technology, services, and policy can create great experiences and support organizations' best work. Our multidisciplinary global team works with a wide range of organizations including major Corporations, Healthcare and Cultural Institutions, Real Estate Developers, and Universities. We use in-depth user research and engagement to explore and develop strategies that enable our clients to meet their business and organizational objectives. With our design teams here in New York and around the world, we conceptualize and implement creative solutions that support our client's needs. In parallel, we help our clients manage change to ensure new ideas take root, and to build capability that sustains.

Life at Gensler

At Gensler, we are as committed to enjoying life as we are to delivering best-in-class design. From curated art exhibits to internal design competitions, our offices reflect our people's diverse interests.

Perks: We encourage our employees to lead a healthy and balanced life. Our comprehensive benefits include medical, dental, vision, wellness programs, paid holidays and paid time off. We also offer contributions to the RRSP and twice annual bonus opportunities. As part of the firm's commitment to licensure and professional development, Gensler offers reimbursement for certain professional licenses and associated renewals and exam fees. In addition, we reimburse tuition for certain eligible programs or classes. We view our professional development programs as strategic investments in our future.