OT Infrastructure Analyst

Dexcent Inc. has an opportunity for an OT Infrastructure Analyst to join our growing team. The ideal candidate would be located in Edmonton or Calgary, AB.

About Dexcent:

Founded in 2006, Dexcent Inc. (Dexcent) is an engineering consulting firm that provides a range of specialized solutions for clients in a variety of industries throughout the world. Our professionals have modernized IT and OT engineering methodologies into comprehensive solutions, specializing in information analytics, cyber-security, infrastructure, and control systems engineering. As such, we pride ourselves on truly transforming industrial operations to optimize business performance and deliver bottom-line results.

About the Role:

The OT Cyber Security Infrastructure Analyst completes implementation, maintenance, troubleshooting and administration of supervisory control and data acquisition infrastructure. They regularly engage with clients IT/OT professionals to support efficient and timely completion of projects.

Responsibilities:

• Maintain servers, virtualization infrastructure and network for multiple Industrial Control System networks.
• Design, configure and support virtual servers.
• Support and maintenance including patches/updates on all Servers running Microsoft Windows.
• Develop OT cyber security policies and procedures for clients.
• Participate in security audits and implement recommendations.
• Perform Backup and disaster recovery of servers and third party provided Cyber Security software.
• Monitor and maintain Microsoft SQL databases.
• Maintain, configure, and support end-point security solutions (anti-malware, threat detection, and response).
• Conduct vulnerability assessments and remediation (research and patching).
• Support and administration for Active Directory and DNS.
• Support network architecture design and configuration of switches, routers, and firewalls.
• Review various sources of documentation, existing design artifacts, management of change (MOC) records, asset management systems of record, logs, and asset monitoring to confirm how the client environment has been configured.
• Prepare bulk updates to asset management systems according to SME direction for client execution.
• Clearly and accurately document systems, processes, and procedures.
• Create scripts for OT projects using prominent scripting languages.
• Engage with multiple clients at various sites to ensure completion of projects.
• Maintain careful and diligent compliance with all relevant change management procedures.
• Proactively support the Dexcent safety program and initiatives; maintain compliance with all safety policies and procedures (including client site specific programs) and ensure utilization of safe work practices on client sites and in the office.
• Display a spirit of innovation and continuous improvement; suggest product improvements, sales growth opportunities, cost savings options and work environment improvements.
• Maintain a positive attitude and communication style with clients, vendors and team members in all circumstances.
• Other duties and special projects as assigned by the Team Leader.

Core Competencies:

• Ability to travel in North America.
• Understanding of industrial networking concepts and the Purdue Model.
• Working knowledge of multiple operating systems, security policies and terminology.
• Familiarity with industrial Cyber Security frameworks including but not limited to NERC CIP, IAC/ISA 62443, NIST 800-82, TSA Pipeline Guidelines, etc.
• Strong ability with UNIX, C, C++, and Java programming languages OR VB 6, , SQL/PLSQL, , VBA, Access.
• Familiarity with industrial hardware including but not limited to programmable logic controllers (PLCs), human machine interfaces (HMIs), remote terminal units (RTUs) etc.
• Knowledgeable of the software development cycle and fundamental systems security.
• Deals with concepts and complexity comfortably; described as intellectually sharp, capable, and agile.
• Extremely professional with high integrity, ethics, confidentiality and a strong work ethic.
• Consistently able to handle multiple priorities, issues and high stress situations while maintaining confidence and a professional demeanor.
• Excellent written and verbal communication and listening skills, enabling effective communication with clients, employees, vendors and owners.
• Strong customer service, organization and time management skills.
• Excellent troubleshooting and analytical skills coupled with ability to translate customer needs into technical solutions and recommendations.
• Able to work within a team and when required independently with minimal supervision.
• Proven proficiency with Excel, Word, PowerPoint, and Windows.

Education & Experience:

• A Bachelor's Degree in Computer Science or related discipline, or equivalent experience.
• Minimum 2+ years of infrastructure support and maintenance experience.
• Familiarity with: Industrial Control Systems (ICS)/industrial automation and control systems (IACs), supervisory control and data acquisition (SCADA) systems, process control systems (PCS), and/or distributed control systems (DCS).
• Field consulting experience is an asset.
• System administrator experience with UNIX, Linux and Windows Operating Systems is an asset.
• Experience with ITSM tools (i.e. ServiceNow, Remedy, Atrium, CA Service Desk) is an asset.
• Experience with endpoint management solutions like Microsoft Endpoint Configuration Manager (MECM) and Ivanti.
• Experience/Familiarity with EDR solutions (CrowdStrike, Microsoft Defender, McAfee etc.)
• Experience and understanding of regular expressions and scripting languages is an asset.
• Certifications that would be an asset include: Certified in Cyber Security (CC), Global Industrial Cyber Security Professional (GICSP), Certified Information Systems Professional (CISSP).
• History of continuing professional development and training in related technologies and soft skills is an asset.

At Dexcent we recognize that people are our most important asset. We appreciate the diverse experience, knowledge, creativity, and personality that each person brings to our organization, our culture, and our success.

If this sounds like the right career opportunity for you, apply today

Job Type: Full-time

Work Location: Remote