Bilingual Customer Service Representative

5 hours ago

Mississauga, Ontario, Canada Hays Full time

PLEASE READ:

Job Title:
Customer Service Representative (Bilingual)

Length: 3
Month Contract with potential for extension

Location:
Mississauga, ON (3 days in office)

Hours:
8:30AM to 4:30PM (work day is 8 hours)

Must be fluent French and English

Responsibilities
:

  • Responsible for professional and prompt answer of incoming customer inquiries within a B2B contact center environment in support of companies business lines.
  • Takes initiative to serve customers both proactively and reactively. Ensures that all responses conclude with full explanation of resolution of the customer's question/issue.
  • Efficiently provides customers with general product information, appropriate lead times, product availability, ship dates, freight rates, tracking shipments and providing proof of deliveries.
  • Verifies all orders for accurate pricing and terms before order entry. Sends Customer Order Acknowledgements to customers
  • Identifies trends in customer feedback/issues and, by working with the Customer Care manager, communicates these throughout companies Suggests business improvements and solutions wherever possible.
  • Identifies and solves customer service issues (e.g. billing) by working across departmental lines and using business knowledge and common sense.
  • Works in partnership with the Sales force to provide customer service and generate sales leads.

Knowledge/Skills/Experience:

  • Strong verbal and written communication skills, including the ability to present ideas/concerns/work status in a tactful, convincing manner to peers and management.
  • French bilingualism

  • Bilingual Credit and Collections Representative

    5 hours ago

    Mississauga, Ontario, Canada Bilingual Source Full time

    Bilingual Credit & Collections Representative (French required)IntroductionOur client is currently seeking a Bilingual Credit & Collections Representative fluent in French and English to join their stable and well-established team in Mississauga. This is a full-time, in-office role ideal for someone who values predictability, structure, and the opportunity...

  • Bilingual Customer Service Representative

    5 hours ago

    Mississauga, Ontario, Canada VIBRANT Marketing Full time

    VIBRANTis a leading commercial marketing agency in North America. Our expertise lies in delivering innovative ideas, astute marketing strategies and effective sales solutions that promote the success of our diverse clientele. Whether they're established brands, start-ups or competing groups, we're constantly working to optimize their efforts and, in so...

  • Bilingual Customer Service Representative

    4 days ago

    Mississauga, Ontario, Canada Intact Full time

    Nos équipes sont au coeur de tout ce que nous faisons. Ensemble, nous aidons les gens, les entreprises et la société à aller de l'avant dans les bons moments et à être résilients dans les moments difficiles.Notre promesse aux employés, c'est ce qu'Intact vous promet en échange de votre engagement à vivre nos valeurs, à donner le meilleur de...

  • Bilingual Customer Service Representative

    5 hours ago

    Mississauga, Ontario, Canada Medline Industries, LP Full time

    Value PropositionAs a leading partner in healthcare, Medline Canada's sole purpose is Together Improving Care – this means being deeply committed to the health and well-being of our customers, employees, partners and our communities. We employ a diverse group of top talent focused on growing and making a difference in the lives of Canadians,...

  • Bilingual Customer Service Representative

    5 hours ago

    Mississauga, Ontario, Canada Medline Industries, LP Full time $50,200 - $75,400

    Value PropositionAs a leading partner in healthcare, Medline Canada's sole purpose is Together Improving Care – this means being deeply committed to the health and well-being of our customers, employees, partners and our communities. We employ a diverse group of top talent focused on growing and making a difference in the lives of Canadians,...

  • Bilingual Representative, Customer Service

    4 days ago

    Mississauga, Ontario, Canada Definity Full time

    DescriptionWhat can you expect in this role Your shift will be scheduled between 8:00AM and 8:00PM ESTRespond promptly and professionally to incoming inquiries by telephone, or emailTaking ownership of each call, handling it until resolution is reached, which includes follow-up, as necessary to ensure that the actions promised to the caller are...

  • Bilingual (French/English) Customer Service Representative

    5 hours ago

    Mississauga, Ontario, Canada RBC Insurance Full time

    Job DescriptionWhat is the opportunity?The Bilingual (French/English) Creditor Customer Service Representative will interact with clients over the phone, and provide them with insurance advice and solutions based on their individual needs. You will strive to constantly improve functions taking a client focused approach to effectively process client requests...

  • Customer Service Representative

    5 days ago

    Mississauga, Ontario, Canada Intact Full time

    Nos équipes sont au coeur de tout ce que nous faisons. Ensemble, nous aidons les gens, les entreprises et la société à aller de l'avant dans les bons moments et à être résilients dans les moments difficiles.Notre promesse aux employés, c'est ce qu'Intact vous promet en échange de votre engagement à vivre nos valeurs, à donner le meilleur de...

  • Customer Service Representative

    5 hours ago

    Mississauga, Ontario, Canada Intact Full time

    Nos équipes sont au coeur de tout ce que nous faisons. Ensemble, nous aidons les gens, les entreprises et la société à aller de l'avant dans les bons moments et à être résilients dans les moments difficiles.Notre promesse aux employés, c'est ce qu'Intact vous promet en échange de votre engagement à vivre nos valeurs, à donner le meilleur de...

  • In-office Bilingual Claims Service Representative, Full-Time

    5 hours ago

    Mississauga, Ontario, Canada SCM Insurance Services Full time $35,000 - $48,000

    Company:ClaimsPro LP**In-office** Bilingual Claims Service Representative, Full-Time (Mississauga, ON)Role Summary We have an existing opportunity to add a Bilingual Claims Service Representative to our team You will work in our Mississauga office providing immediate and customer-focused assistance to policyholders who are calling to report insurance...