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Sales Manager II

1 hour ago

Parksville, British Columbia, Canada Service Corporation International Full time

Our associates celebrate lives. We celebrate our associates.

  • We are open to someone living in Parksville, Victoria, and surrounding cities as long as you can commute daily to one of our locations:

1155 Fort Street, Victoria - First Memorial Funeral Service

1000 Allsbrook Road, Parskville - Yates Memorial Services

This role plays a crucial role in our sales organization. You will develop a well-trained sales staff that meets or exceed all sales quotas, increases market share and customer base within established budgetary levels while maintaining the highest ethical standards and observing Company policies and procedures.

Job Responsibilities
Staff Management and Leadership

  • Meet and exceed established location sales quotas
  • Ensure that Sales Counselors utilize methods as set forth in training manuals while observing Company policies and procedures
  • Provide initial and ongoing sales instruction to ensure that all Sales Counselors meet or exceed the needs of the customers
  • Manage Sales Counselors acting as their primary reference regarding the aftercare process, prospecting, product knowledge, sales presentations, closing skills, prices, terms, paperwork, sales guideline questions, compliance issues, and delivery of customer service

Market Share

  • Develop marketing programs that compliment the geography, demographics, ethnicity, or religions of the community
  • Analyze and be aware of competitor pricing
  • Plan and participate in community events designed to develop prospects and heighten awareness of the location

Expense Management

  • Review all pre-need contracts and at-need cemetery contracts to ensure compliance with HMIS, state/provincial and or federal laws
  • Approve all discounts offered to customers
  • Prepare reports that demonstrate compliance with financial controls

Operations Support

  • Maintain all marketing materials, training manuals, sales equipment and other sales supplies
  • Ensure that sales programs, incentives and awards, and sales presentations are budgeted, approved and conform to Company policies
  • Maintain all sales rooms and offices in a clean and orderly fashion to provide a professional atmosphere for Sales Counselors and the public

Compliance

  • Ensure that all sales counselors follow the Code of Conduct and obtain proper licensure
  • Ensure compliance of sales practices with federal, state/provincial and local regulations

Minimum Requirements
Education

  • Bachelor's degree

Experience

  • Sales experience or leadership expereince required
  • Sales Counselor and sales supervisory experience preferred
  • Experience presenting, training, coaching and motivating salespeople

Licenses

  • Valid driver's license and must share drivers abstract during backgorund check.

Knowledge, Skills And Abilities

  • Working knowledge of Windows-based PC environment and MS office applications
  • Knowledge of Customer Relationship Management systems a plus
  • Ability to maintain confidentiality
  • Ability to work beyond standard business hours when necessary to service customers
  • Ability to set goals for employees that are challenging but achievable

Salary

  • $65,000 + a strong commission-based incentive structure targeting 100K+

Postal Code: V9P 2A9

Category (Portal Searching): Sales

Job Location: CA-BC - Parksville

SALES