Consultant -CVH IT Applications

Job Description
Position:
Consultant -IT Applications

Dept
.: Information Services

Posting ID: 6035
Role Level:
PG09 ($40.57hr - $50.77hr)

Status
: Temporary Full time (One year)

Site:
Mississauga Hospital. Queensway Health Centre

Shift:
9am -5pm

Posted:
January

Internal Deadline:
January

Trillium Health Partners is one of Canada's largest community-based teaching hospitals, serving the growing and diverse populations of Mississauga, West Toronto, and surrounding communities through the Credit Valley Hospital, the Mississauga Hospital, the Queensway Health Centre, the Reactivation care Centre (Church Site) and the new THP-UHN Reactivation Care Centre. Guided by our values of compassion, excellence, and courage, and through our strategic roadmap, Plan to 2030 , we are creating a new kind of health care - defined not by illness, but by the health and well-being of people and communities.

The Applications Analyst will support, advise and oversee all matters relating to health informatics for applications supported within the Applications I.S. Team Portfolio. As a member of the Integrated Digital Applications group, the Applications Analyst will have expertise with supporting, maintaining, and implementing of many hospital applications. The successful candidate will provide applications support, systems integration analysis, vendor management, and liaise with departments and vendors on new projects and rollouts.

Key Responsibilities
Proven track record in supporting large-scale healthcare information systems and technology with a focus on high availability and currency of releases.

Identify opportunities to innovate, enhance and increase the service delivery of applications.

Assist in problem management activities.

Analyze, design, and implement solutions for applications supporting clinical, financial, and administrative functions.

Act as a primary liaison between end users and vendors to ensure timely resolution of system issues.

Monitor system performance, troubleshoot issues, and ensure minimal downtime for clinical users

Serve as the primary liaison between clinical staff and IT, translating operational needs into technical specifications

Develop and document technical specifications, workflows, and user training materials.

Support system integration, data interoperability, and compliance with privacy and other regulatory requirements

Project manage Application upgrades and new system implementations

Test new systems, version upgrades, interfaces and other system modifications

Provide technical support as an escalation point for Applications Support team during business hours

Participate in the patching of systems and security vulnerabilities mitigation

Document and maintain application profiles used by Information Services

Participate in on-call after hours rotations, disaster recovery planning, and go-live support for new application deployments.

Maintain knowledge of current healthcare IT trends, interoperability standards, and regulatory updates.

Competencies
Takes ownership, accountability, and responsibility for his/her actions.

Demonstrates an ability to accept change and manage change effectively.

Seeks New Experiences To Develop His/her Capabilities.
Accepts responsibility for one's own performance.

Demonstrates a pattern of self-development and a drive to learn by engaging in formal and informal learning to develop knowledge and technical skills.

Shows a genuine willingness to help others and to share his/her knowledge and experience.

Demonstrates integrity, humility, maturity, empathy, and a positive attitude.

Works collaboratively with others to meet goals.

Helps to improve the skills and capabilities of others and fosters their long-term learning and development through coaching and mentoring.

Speaks and writes clearly, concisely, and with impact.

Takes pride in his/her work, balancing quality, capacity and risk.

Demonstrates critical thinking skills.

Seeks additional help, opinions, and knowledge (e.g., best practices) from external sources and thought partners.

Seeks out, considers, and integrates the appropriate data, ideas, and experiences to make decisions and solve problems.

Translates ideas and concepts into practical applications.

Listens, empathizes, and demonstrates compassion when supporting clients.

Qualifications & Skills
Successful completion of either a university degree or college diploma in a computer science, or related I.T. field

Preferred five (5) years of recent related experience in hospital clinical and/or Hospital Information Systems/EMR experience

Preferred five (5) years of recent related experience supporting multiple applications in a large-scale corporation or business

In depth knowledge of I.T. Infrastructure (Server, Networking, Databases, Applications, Telephony)

Working knowledge of HL7, FHIR, and other healthcare data exchange standards

Familiarity with biomedical equipment

In depth knowledge of I.T. security standards and risk mitigation

Familiarity with SQL, Oracle, and data analytics platforms

Strong analytical skills for troubleshooting incidents and performing root cause analysis.

Strong documentation and organizational skills

Experience with privacy, and security best practices as it pertains to a hospital environment

Ability to analyze data and make recommendations.

Previous experience completing technical assessments and providing effective recommendations.

Clinical professional designations an asset

Exceptional multi-tasking, leadership and problem-solving abilities

ITIL and/or PMP certification is an asset.

Internal candidates who believe they possess the necessary qualifications and experience for this position and who have been in their current position for at least six (6) months are encouraged to apply.

Our organization may use automated tools, including artificial intelligence (AI) or algorithm-assisted systems, to support the initial review of applications. These tools are used only to assist our recruiters and hiring managers; all hiring decisions include meaningful human involvement and final review.

To pursue this career opportunity, please visit our website:

Trillium Health Partners is an equal opportunity employer committed to fostering a healthy, safe and respectful environment for healing, based on our values compassion, excellence and courage. To be Better Together, we commit to fostering a respectful workplace culture that promotes a safe and supportive environment for everyone who provides care, supports caregiving, receives care or visits the hospital.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.

Trillium Health Partners is identified under the French Language Services Act.

We thank all those who apply but only those selected for further consideration will be contacted.