Coordinator, People and Culture

6 days ago

Brantford, Ontario, Canada ReturnPro Full time
Job Details Job Location: ON Brantford - Brantford, ON N3V 6T1

The People & Culture (P&C) Coordinator plays a vital role in supporting daily HR operations across ReturnPro facilities. This position provides administrative, onboarding, and teammate relations support to ensure seamless and compliant teammate experience from hire to exit. The coordinator serves as a key connector between teammates, supervisors, and the P&C team helping maintain accuracy, consistency, and engagement across all people-related processes.

Primary Responsibilities/Essential Functions

This job description in no way states or implies that these are the only duties to be performed by the teammate occupying this position.

1. Administrative & Compliance Support

  • Maintain accurate teammate records, files, and documentation in Paycom and other P&C systems.

  • Support compliance with company policies, employment laws, and record retention standards.

  • Track and process changes, new hires, terminations, transfers, pay adjustments, etc. through PAFs or system workflows.

2. Onboarding & Orientation

  • Assist with new hire orientation.

  • Coordinate with supervisors to ensure equipment, badges, and system access are ready for new teammates.

  • Facilitate orientation sessions as needed to ensure ReturnPro culture, policies, and safety expectations are clearly communicated.

3. Teammate Relations & Support

  • Serve as a first point of contact for teammate questions about attendance, and general HR inquiries.

  • Support P&C Partners with investigations, documentation, and follow-up actions when needed.

  • Help maintain a positive, inclusive workplace by assisting with engagement activities, recognition programs, and wellness events.

4. Data & Reporting

  • Support audits and data clean-up efforts to ensure system accuracy.

  • Prepare spreadsheets, summaries, or updates for P&C Partner or Director review.

5. General Support

  • Coordinate P&C communications, posting updates on facility boards or Slack channels.

  • Assist with scheduling interviews, meetings, and training sessions.

  • Support special projects and initiatives within P&C (e.g., handbook rollouts, training documentation).

Qualifications

  • 1–3 years of HR, administrative, or coordinator experience preferred.

  • High school diploma or equivalent required; associate degree in HR or business administration preferred.

  • Strong attention to detail and confidentiality.

  • Excellent communication and organizational skills.

  • Proficient in Microsoft Office (Excel, Word, Outlook); experience with HRIS systems (Paycom preferred).

  • Ability to manage multiple priorities in a fast-paced environment.

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