Current jobs related to Account/Project Coordinator - Montreal, Quebec - Ravyx CA

  • Project Coordinator

    1 day ago

    Montreal, Quebec, Canada Bird Construction Full time

    Project CoordinatorLà où grandit la grandeur Les plus grandes réalisations de l'histoire naissent de la grandeur inhérente aux individus là où le potentiel humain rejoint la vision, et où la passion alimente l'évolution. Libérer ce potentiel est la chose la plus importante que nous faisons chez Bird. En tant que leader dans le domaine de la...

  • Project Coordinator

    1 day ago

    Montreal, Quebec, Canada Schneider Electric Full time

    Schneider Electric has an outstanding opportunity for a passionate and motivated individual to assume the role of Project Coordinator in our Dollard-des-Ormeaux location.What will you do?The Project Coordinator, will support Project Managers providing assistance in the following areas:Prepare approval, record and "as build" drawing packages for...

  • Bilingual Coordinator, Trust Accounts

    2 weeks ago

    Montreal, Quebec, Canada McCarthy Tétrault LLP Full time

    Job DescriptionMcCarthy Tétrault is a Canadian law firm that offers a full suite of legal and business solutions to clients in Canada and around the world. At McCarthy Tétrault, we offer challenging and rewarding career opportunities in our offices in Toronto, Montreal, Quebec City, Calgary and Vancouver. We are delighted to have earned the distinction of...

  • Accounting Coordinator

    2 days ago

    Montreal, Quebec, Canada Taiga Motors Full time

    English to followTaiga Motors, une entreprise en pleine croissance spécialisée dans la technologie et la fabrication de véhicules électriques hors route, est à la recherche d'un(e) Coordonnateur(trice) en comptabilité hautement qualifié(e) et motivé(e) pour se joindre à son équipe dynamique.Vous jouerez un rôle clé en soutenant l'équipe des...

  • Project Coordinator – IT Infrastructure

    2 days ago

    Montreal, Quebec, Canada Sky Systems, Inc. (SkySys) Full time

    Title: Coordonnateur(trice) de projet – Infrastructure TI / Project Coordinator – IT InfrastructureLocation / Lieu : Montreal or Montreal South Shore (2 days per week at client's office / 2 jours par semaine au bureau du client)Duration / Durée: 12 months – 35 h per week / 12 mois – 35 h par semaineLe candidat doit posséder les qualifications...

  • Project Coordinator – Events

    1 day ago

    Montreal, Quebec, Canada Direct Travel Full time

    Nous recherchons un(e) coordinateur(trice) de projets événementiels pour épauler notre équipe dynamique de chefs de projet dans la planification et la mise en œuvre de la logistique et de l'organisation d'événements sportifs exceptionnels. Vous jouerez un rôle clé dans le bon déroulement de chaque événement, en soutenant l'équipe et en veillant...

  • Community Account Coordinator

    2 days ago

    Montreal, Quebec, Canada 1Milk2Sugars Inc. Full time

    Coordonnateur(trice) de compte communautaireRésumé du posteEn tant que Coordonnateur(trice) de compte communautaire numérique, vous jouerez un rôle clé dans la gestion et le développement des communautés clients sur diverses plateformes sociales. Vous serez responsable de la surveillance quotidienne des réseaux sociaux, de l'engagement, de la...

  • Fleet Solutions Coordinator

    2 weeks ago

    Montreal, Quebec, Canada Safe Fleet Full time

    Open positionPosition: Fleet Upfit Solutions Coordinator Permanent position (full-time)Overview:The Fleet Upfit Solutions Coordinator is responsible for managing and coordinating vehicle upfitting projects from initiation through completion. This role ensures accurate project execution, alignment with customer requirements, and seamless communication between...

  • Finance and Accounting Coordinator

    2 days ago

    Montreal, Quebec, Canada JA Coffee Full time

    À propos de nousJA Coffee Inc. est une entreprise en pleine croissance spécialisée dans l'importation et la distribution de cafés verts. Nous nous concentrons sur l'approvisionnement en cafés de spécialité provenant des Caraïbes, de l'Amérique centrale, de l'Amérique du Sud et du reste du monde. Nous offrons des cafés verts de qualité ainsi qu'un...

  • Project Manager

    1 day ago

    Montreal, Quebec, Canada Ubisoft Full time

    Job Description The Project Manager serves as the central point of contact for all contributors and oversees every stage of large-scale or innovative projects. They help guide resources within cross-functional projects to achieve objectives within defined time and budget constraints. They analyze the project's feasibility and relevance, define action plans...

Account/Project Coordinator

3 hours ago

Montreal, Quebec, Canada Ravyx CA Full time

Project Coordinator
Reports to:
PMO, Team Lead

Department:
Project Management Office (PMO)

Date:
January 1, 2025

Work Model:
Hybrid

Position Overview
The Project Coordinator is responsible for managing client accounts, coordinating projects, and ensuring customer satisfaction. Acting as the primary client contact and trusted advisor, this role focuses on relationship management, stakeholder engagement, and customer success while overseeing timelines, budgets, and deliverables. By combining account management, client services, and project coordination, the Project Coordinator drives retention, upselling opportunities, and portfolio growth, ensuring every project delivers measurable ROI and long-term value for the client.

Responsibilities
Client Relationship & Account Management

  • Serve as the main point of contact for assigned client accounts, handling all customer relationship management (CRM) activities.
  • Build, strengthen, and maintain long-term client relationships to improve retention, loyalty, and customer engagement.
  • Conduct regular account reviews, client check-ins, and business updates to showcase value and identify growth opportunities.
  • Acted as a key point of contact for strategic accounts, ensuring customer satisfaction, retention, and long-term growth.
  • Ensure client expectations are managed through proactive communication, stakeholder management, and customer support excellence.

Project Coordination & Delivery

  • Plan, organize, and deliver multiple projects within scope, budget, and deadlines.
  • Coordinate stakeholders, vendors, and cross-functional teams to achieve customer success.
  • Translate client business goals into actionable deliverables that support both project execution and account growth.
  • Track project performance, profitability, and client satisfaction using CRM and project management tools

Reporting & Insights

  • Provide clients with clear, data-driven reports on KPIs, ROI, and account health metrics.
  • Present quarterly business reviews (QBRs) and performance updates to reinforce the company's role as a strategic partner.
  • Identify trends, risks, and upselling opportunities through continuous analysis of project and account data

Continuous Improvement & Client Experience

  • Recommend and implement best practices to improve both internal efficiency and the overall client experience.
  • Ensure customer success and client satisfaction by maintaining quality standards across all deliverables.

Requirements
Education

  • Bachelor's degree in Business, Project Management, or a related field.

Experience

  • Minimum 5 years' experience in project coordination, account management, client relationship management, customer success, or client services.
  • Proven track record of managing client portfolios, building relationships, and delivering projects on time and within scope.
  • Acted as a key point of contact for strategic accounts, ensuring customer satisfaction, retention, and long-term growth.
  • Familiarity with CRM platforms (NAV, Celoxis, Salesforce, HubSpot, or similar).

Competencies

  • Strong organizational, multitasking, and problem-solving abilities.
  • Ability to coordinate cross-functional teams, stakeholders, and vendors.
  • Analytical mindset with the ability to interpret KPIs, ROI metrics, and account health data.
  • Adaptable to changing priorities and able to thrive in a fast-paced, client-focused environment.
  • Proficiency in project management tools and Microsoft Office Suite.
  • Commitment to customer success, retention, and long-term account growth.

Communication Skills

  • Excellent verbal and written communication skills in both French and English (bilingual required).
  • Strong interpersonal and negotiation skills, with the ability to act as a trusted advisor to clients.
  • Proven ability to deliver presentations, client business reviews (QBRs), and account updates with confidence and clarity.
  • Skilled at maintaining transparency, trust, and client satisfaction through proactive communication.