Delivery Team Lead- Langford

2 weeks ago

Langford, British Columbia, Canada Trail Appliances Ltd. Full time

Working at Trail Appliances means joining an entrepreneurial-minded, driven team dedicated to delivering an exceptional customer experience. Trail Appliances is the leading independent appliance retailer in Western Canada. We're a fast-growing company with over 500 employees in British Columbia, spread out over 10 showrooms, 3 Outlet Centres, 3 distribution centres, and 4 offices in BC's major markets. Join our team of trailblazers

Our core values: 

Integrity – We do what's right, even when no one is looking.  

Improvement – We do it well. Then we do it better.  

Caring – We put ourselves in others' shoes. 

Authenticity – We like people, not pretense.  

Determination – We kick down walls. 

We have everything we need to inspire our customers. Except YOU.

Reporting to the Warehouse Supervisor, this individual is responsible for leading the team to deliver excellent customer service consistent with Trail Appliances expectations by driving the overall improvement of all warehouse duties, customer service, techniques and objectives.

As a Delivery Team Lead, you will
  • Provide leadership and support to your team, ensuring team and business goals are widely communicated and understood
  • Demonstrate you are a strong team player by collaborating with your peers  to promote positive relationships which deliver excellent results
  • Create an environment oriented to trust, open communication, creative thinking and cohesive team effort
  • Facilitate problem solving and collaboration
  • Intervene when necessary to aid the group in resolving issues
  • Coach and help develop team members
  • ·Ensuring Health and Safety compliance is maintained at all times, addressing any potential risks immediately
  • Escalate issues which cannot be resolved by the team
  • Other duties as assigned
The experience we like to see
  • Minimum 2 years delivery experience (leading a team of 5 or more individuals)
  • Experience with Driving 5 Ton Trucks - Minimum one year and a clean Drivers Abstract
  • Minimum Grade 12 Education
  • Excellent verbal, written and interpersonal communication skills
  • Detail oriented with excellent analytical and problem solving skills in regards to customer service, including the ability to deal with situations where information is difficult to obtain, complex or ambiguous
  • Ability to establish priorities, work and think independently and in a team-setting, handle multiple ongoing issues and achieve objectives without direct supervision
  • Proficiency in MS Teams, Excel and Outlook.
We hope you are passionate about
  • Teamwork  You are a team player who is able to work independently with limited supervision
  • Customer Service  You are a people person and can be the liaison for the customer
  • Leadership You live and breathe the company values and Mission statement, serving as an example to the entire team.
Why join Trail?
  • Extended Health Benefits
  • Merit Performance
  • PPE Allowance
  • Generous employee discounts 
  • Gym membership discount 
  • Professional Development Programs 
  • Employee Recognition Program
  • Company events 
  • Paid Volunteer
Work Environment
  • On the road, customer's home, and warehouse
  • Scheduled 5 days a week from Tuesday to Saturday 7:00 am start until 3:30 pm (Occasional overtime as required)
  • Dynamic and fast-paced
$27 - $28.10 an hour

INDHPN

We inspire possibilities, make shopping ridiculously easy, and help create special moments at home. Are you ready to meet your team?

  • Delivery Team Lead- Langford

    1 week ago

    Langford, British Columbia, Canada Trail Appliances BC Full time

    Working at Trail Appliances means joining an entrepreneurial-minded, driven team dedicated to delivering an exceptional customer experience. Trail Appliances is the leading independent appliance retailer in Western Canada. We're a fast-growing company with over 500 employees in British Columbia, spread out over 10 showrooms, 3 Outlet Centres, 3 distribution...

  • Delivery Team Lead- Langford

    1 week ago

    Langford, British Columbia, Canada Trail Appliances Full time

    Working at Trail Appliances means joining an entrepreneurial-minded, driven team dedicated to delivering an exceptional customer experience. Trail Appliances is the leading independent appliance retailer in Western Canada. We're a fast-growing company with over 500 employees in British Columbia, spread out over 10 showrooms, 3 Outlet Centres, 3 distribution...

  • Community Patrol Officer

    29 minutes ago

    Langford, British Columbia, Canada CITY OF LANGFORD Full time

    City of LangfordCommunity Patrol OfficerWould you like to be part of a dynamic, fast paced, award winning local government organization? A team that prides itself on providing cost effective local government services for local residents? Do you have the right attitude, qualifications, and superior people skills for the job? If so, the City of Langford...

  • Planning Administrative Assistant

    2 days ago

    Langford, British Columbia, Canada CITY OF LANGFORD Full time

    City of LangfordPlanning Administrative AssistantWould you like to be part of a dynamic, fast-paced, award-winning local government organization? A team that prides itself on providing effective, customer service focused local government services for residents? Do you have the right attitude, qualifications, and superior people skills for the job? If so, the...

  • Delivery Assistant

    4 days ago

    Langford, British Columbia, Canada Trail Appliances BC Full time

    We have everything we need to inspire our customers. Except you.Are you someone who loves being on the move, enjoys tackling challenges, and takes pride in delivering smiles with every package? If so, Trail Appliances has the perfect opportunity for you We're on the hunt for enthusiastic Delivery Assistants to be the heroes in our mission to provide...

  • Delivery Assistant

    3 days ago

    Langford, British Columbia, Canada Trail Appliances Full time

    We have everything we need to inspire our customers. Except you.Are you someone who loves being on the move, enjoys tackling challenges, and takes pride in delivering smiles with every package? If so, Trail Appliances has the perfect opportunity for you We're on the hunt for enthusiastic Delivery Assistants to be the heroes in our mission to provide...

  • Area Manager

    2 weeks ago

    Langford, British Columbia, Canada Trail Appliances Ltd. Full time

    Working at Trail Appliances means joining an entrepreneurial-minded, driven team dedicated to delivering an exceptional customer experience. Trail Appliances is the leading independent appliance retailer in Western Canada. We're a fast-growing company with over 500 employees in British Columbia, spread out over 10 showrooms, 3 Outlet Centres, 3 distribution...

  • Area Manager

    2 weeks ago

    Langford, British Columbia, Canada Trail Appliances BC Full time

    Working at Trail Appliances means joining an entrepreneurial-minded, driven team dedicated to delivering an exceptional customer experience. Trail Appliances is the leading independent appliance retailer in Western Canada. We're a fast-growing company with over 500 employees in British Columbia, spread out over 10 showrooms, 3 Outlet Centres, 3 distribution...

  • Area Manager

    2 weeks ago

    Langford, British Columbia, Canada Trail Appliances Full time

    Working at Trail Appliances means joining an entrepreneurial-minded, driven team dedicated to delivering an exceptional customer experience. Trail Appliances is the leading independent appliance retailer in Western Canada. We're a fast-growing company with over 500 employees in British Columbia, spread out over 10 showrooms, 3 Outlet Centres, 3 distribution...

  • Construction Team Leader

    1 week ago

    Langford, British Columbia, Canada Beo Contracting Full time

    Beo Contracting, a growing South Vancouver Island business, is looking for an experienced leader to oversee a crew of 6–7 and support operational installs. Ideal candidates have a strong background in wood framing or structural work, leadership experience, and a commitment to quality, speed, and reliability.What You'll Do: Lead and coordinate crews, read...