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Sr. Project Manager

2 weeks ago

Waterloo, Ontario, Canada Catalyst Awareness Inc. Full time

Who Are We And What We Do
For 20+ years we've been driving internal cultural change through our award-winning employee communication programs. Reaching over two million employees in 22 languages and 30 countries, Catalyst engages a variety of workforces with research-driven, results-focused, strategic-led creative solutions. We make sure employees have the knowledge they need to be informed, to work safely, and to drive innovation and strategy to the next level.

We have a direct impact on the safety and engagement of employees of Fortune 500 Companies. Come join us in affecting real change in the world.

What will you be Doing?
The successful candidate will apply project management skills and experience acquired working in the creative and technology industries to deliver communication solutions for our clients. Strong interpersonal and organizational skills are required. The Project Manager will collaborate with internal teams (Creative, DevOps, Client Services) to ensure that projects are completed on time, on target and within budget. The candidate will work closely with cross-functional team members (Account Managers, Creative, and Development Operations) on a variety of programs, from day-to-day tasks to complex projects. From time-to-time, Project Managers will be required to respond to client requests in support of the Client Services Team.

The Project Manager should be comfortable in a fast-paced and challenging environment; be competent in using Microsoft Office applications such as Word, Excel and Project, and have exceptional verbal, written and presentation skills.

Essential Job Duties & Responsibilities

  • Prepare and update Project Management Plans for large projects including resources, procurement, communication, quality, risk, and schedule planning.
  • Execute various activities to deliver projects such as content delivery, system configuration, work plans, schedule, communications, management of risks and issues, change requests, etc..
  • Manage day-to-day implementation of project resources, including document and knowledge transfers between vendors, Account Managers, Art Directors, Designers, Writers, Finance, and technical resources through all phases of a project from planning through to closure.
  • Manage project budgets generally between $1-2M.
  • Assist with impact analysis and complete change requests.
  • Oversee project procurement (work directly with vendors, communicate scope and specs, acquire costs, support Cost Sheets/Budget creation alongside Account Managers, create and send POs, etc.).
  • Prepare necessary presentation materials for meetings (status notes, meeting minutes, creative briefs, etc.).
  • Receive appropriate sign-off from project sponsors and stakeholders for each project.
  • Act as a point of contact and communicate project status to all participants (Art Directors, Designers, Writers, Account Managers, etc.); ensure files/details/etc. are prepared, ready and available as needed.
  • Organize, host, facilitate, and participate in various meetings where appropriate with key stakeholders and contributors (e.g., status, creative briefs, client kick-off and pitches, annual business reviews, etc.). Follow-up on important actions and decisions.
  • Contribute to the improvement of project management best practices.
  • Complete project lessons learned.
  • Ensure that organizational processes are followed, and appropriate documentation is maintained/completed for each project.
  • Facilitate and participate in software QA.
  • Receive and manage shipping requests (communication materials); coordinate between client and printing/shipping vendor(s) as needed.
  • Vendor correspondence and management including project briefing, RFQs, POs, file and document sharing. Vendors could include printers, shipping/logistics, photographers/ videographers, model/talent agencies, software/platforms, freelancer graphic designers, etc..
  • Ensure that stakeholder views and impacts are managed towards the best solution.

What Qualifications do you Need?

  • This position outline is a general guideline and does not represent all encompassing details. The position assumes that the incumbent has both the mental and physical requirements to carry out the above defined duties.

2-5 years managing complex systems, integration projects and/or software implementations.

  • 1-2 years in a client-facing role.
  • Bachelor's degree in business or related field of study.
  • Excellent English written and verbal communication skills to provide pertinent and precise information to the appropriate internal and external teams (including Client, Production and Operations).
  • Working knowledge of project lifecycle methodologies and risk management.
  • Ability to identify and define problems; provide recommendations for resolution.
  • Detail oriented and can manage the minutia of many projects.
  • Ability to work effectively both independently and as part of a team.
  • Competency in Microsoft applications including Word, Excel, Project and Outlook.
  • Knowledge of file management, transcription and other administrative procedures.
  • Ability to work on tight deadlines.

Preferred Requirements And Qualifications

  • 3 years business analysis experience (requirements gathering and analysis).
  • 2 - 5 years related experience working in marketing, advertising, or at a creative agency.
  • Experience in health and safety, and communication industries.
  • Business process design/workflow experience.
  • Working knowledge of enterprise-level systems and development ticketing programs.
  • Interest in systems, technical software, and platform support.
  • Previous experience using Dropbox.
  • PMP certification preferred.

Salary & Benefits Information
When working with Intertek, you can expect salary and benefit package competitively placed within the local market, including medical, dental, vision, life, disability, Registered Retirement Savings Plan (RRSP) with company match, generous vacation/sick time (PTO), tuition reimbursement and more. Intertek employees are eligible for a variety of benefits including paid holidays.

Intertek's Commitment
Intertek is a world leader in the Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. With passion, pace, and precision we work to exceed our customers' expectations, while engaging with our employees to be 10X in their performance and professional growth.

Our Culture of Total Quality Assurance
Intertek promotes a culture where motivated, customer-oriented employees can flourish, experience professional fulfillment, and reach their highest potential. At Intertek, we exercise our spirit of innovation, the passion of our people and our unmatched customer commitment to realize our purpose of making the world an ever better, safer, and more sustainable place for all.

A career with Intertek offers rewarding opportunities to help companies around the world develop products that are used safely by millions of people every day. Intertek is the trusted advisor to many of the world's leading brands, companies, and governments, and has earned a reputation for accuracy, reliability, integrity, and technical competence. Working at Intertek means joining a global network of state-of-the-art facilities and passionate people who deliver superior customer service with a purpose of bringing quality, safety, and sustainability to life.

We Value Diversity
Intertek's network of phenomenal people are our greatest assets, and the diversity they bring fuels our success. Intertek is an Equal Employment Opportunity Employer that values inclusion and diversity. We take affirmative action to ensure all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

For individuals with Disabilities, who would like to request accommodation, or who need assistance applying, please email

Please apply online at Intertek Canada Careers )

  • Intertek does not accept unsolicited approaches from agencies and will not pay a fee for any placement resulting from the receipt of an unsolicited resume.