Parts Advisor
1 week ago
About Us
Twin Hills Ford Lincoln Limited has proudly served our community for decades, offering a customer-first approach and a commitment to quality in every department. Our team is dedicated to creating a positive, professional, and welcoming environment for both customers and employees. As we continue to grow, we're looking for passionate individuals who value teamwork, integrity, and exceptional service to join our parts and service operations.
Responsibilities
- Assist retail customers and technicians in identifying and selecting the correct Ford/Lincoln automotive parts and accessories
- Provide excellent customer service in person, over the phone, and via email
- Process parts orders, invoices, special orders, and returns accurately
- Maintain and organize inventory, stocking, and parts displays
- Recommend additional products and accessories when appropriate
- Uphold dealership standards for professionalism, accuracy, and customer satisfaction
Requirements
- Previous experience as a Parts Advisor or in an automotive parts role (Ford experience is an asset but not required)
- Strong understanding of automotive systems and parts terminology
- Excellent customer service and communication skills
- Ability to work efficiently in a fast-paced environment
- Proficient computer skills; experience with DMS/parts catalog systems
What We Offer
- Competitive wages
- Health and Dental Benefits
- Ongoing training and opportunities for career development
- A supportive, team-oriented work environment
Job Type: Full-time
Pay: $40,000.00-$60,000.00 per year
Benefits:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care
Work Location: In person
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