Business Development Specialist

Position: Business Development Specialist

Location: Oakville, Ontario, Canada

Company: JRS Global Technologies Ltd.

Compensation: CAD 48,000 pa

Target Based Annual Incentive.

Company Overview

JRS Global Technologies Ltd., based in Oakville, Ontario, is a leading provider of innovative IT solutions and a trusted distributor of top technology brands worldwide. Our portfolio includes high-performance products from MikroTik, TP-Link, Mimosa, Grandstream, Cambium, Ubiquiti, and more, delivering networking, connectivity, and communication solutions to clients globally. With a customer-centric approach, we empower businesses through reliable managed IT services, advanced cybersecurity, cloud solutions, and digital transformation strategies. At JRS Global Technologies, we build long-term partnerships that drive success in today's dynamic digital landscape.

Job Overview

We're looking for a motivated and results-oriented Inside Sales Specialist to join our team. In this role, you will drive revenue growth through proactive sales activities, focusing on upselling, cross-selling, and re-engaging dormant customers. Your responsibilities will include managing customer relationships, tracking sales opportunities, and ensuring a high level of customer satisfaction.

Core Responsibilities

• Upsell and Cross-Sell:
  Identify opportunities to recommend complementary products and upgrades to existing customers, increasing transaction value.
• Re-engage Dormant Customers:
  Reconnect with customers who haven't made recent purchases, offering personalized incentives and product recommendations.
• Opportunity Tracking and Pipeline Management:
  Use structured systems to manage and prioritize sales opportunities, focusing on advancing prospects through the sales funnel.
• Customer Engagement:
  Establish strong customer relationships, gather insights, and explore collaborative sales opportunities with channel partners.
• Market Documentation:
  Maintain a document of key vertical markets, customer segments, and sales channels, updating insights from interactions.
• Continuous Improvement:
  Regularly review and refine sales strategies based on performance metrics, customer feedback, and industry trends.

Compensation and Benefits

• Base Salary: $45,000 to $55,000 (based on experience)
• Commission: Available based on sales performance
• On-Target Bonus: Up to $24,000 annually
• Benefits Package: Comprehensive benefits including health and dental coverage, paid time off, and opportunities for professional development

Key Performance Indicators (KPIs)

• Conduct a minimum of 50 outreach activities weekly, including calls, emails, and LinkedIn messages.
• Schedule at least 10 customer meetings each week.
• Generate 15 weekly sales opportunities through proactive outreach.
• Maintain a 24-hour response time for customer inquiries.
• Follow up on monthly promotions, product launches, and other relevant updates with existing customers.

Skills and Qualifications

• Experience: 3-5 years in an inside sales or similar role, with demonstrated success in customer engagement and revenue generation.
• Communication: Strong verbal and written communication skills for effectively engaging with customers.
• Customer-Centric Approach: Ability to identify and address customer needs, providing exceptional support and building long-lasting relationships.
• Sales Analysis: Proficiency in data analysis to identify trends and translate findings into actionable insights.
• Tools: Familiarity with sales enablement platforms (e.g., ) for efficient workflow management.

Why Join JRS Global Technologies Ltd.?

At JRS Global, we are committed to your professional growth and success. We offer a supportive work environment, opportunities for career advancement, and the chance to work with industry-leading products and services. If you're passionate about sales and technology, this is a fantastic opportunity to make an impact and be rewarded for your achievements.