Pharmacy Assistant, Customer Service Representative

1 week ago

Mississauga ON LR H, Canada MediSystem Pharmacy Full time $40,000 - $60,000 per year
Referred applicants should not apply directly to this role.
All referred applicants must first be submitted through Workday by a current Loblaw Colleague.

At MediSystem Pharmacy, you can use your skills to do meaningful work that has a real impact, in an environment that promotes learning, growth and opportunity. Whether it's your first job or you're ready for a new challenge, MediSystem Pharmacy can turn your potential into performance that is recognized and rewarded. We offer competitive pay, full benefits, and a work-life balance.

Why this role is important?

What you'll do:

  • Answer and triage phone calls throughout the day.
  • Retrieve faxed or electronic prescriber's orders, prescriptions or prescription refill requests.
  • Process medication refills on the pharmacy management software (Kroll).
  • Perform outbound calls to obtain clarifications from clients.
  • Sort, file, and follow-up with pharmacy's paperwork to ensure regulatory compliance.
  • Use the pharmacy management software (KROLL) to ensure relevant documents are printed and delivered to clients.
  • Coordinate with other pharmacies to mediate prescription transfers.
  • Support other pharmacy teams, as required.

What you'll need:

  • No experience required in Pharmacy
  • Ability to identify, analyze and quickly mediate problems and issues that arise
  • Excellent customer service skills and a professional and friendly attitude to quickly develop rapport with clients over the phone.
  • Ability to work in a fast-paced environment
    • Self-motivated with a passion for providing high quality client services and building relationships Excellent oral and written communication and teamwork skills
  • Ability to take initiative and able to learn independently
    • High attention to detail
  • Strong organizational skills with a proven ability to manage multiple ongoing tasks

To help you stand out, any or all the following are considered an asset:

  • An Undergraduate degree from an accredited university with a focus in the areas of science and/or healthcare
    • Pharmacy related diploma/certificate
  • Kroll software experience
  • Pharmacy experience, with Long Term Care setting experience preferred

Employment Type:

Full time

Type of Role:

Temporary (Fixed Term)

Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation's evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.

EN
SS #PHARM #ON

  • Pharmacy Assistant

    1 week ago

    Mississauga, ON LR H, Canada MediSystem Pharmacy Full time $45,000 - $55,000 per year

    Referred applicants should not apply directly to this role.All referred applicants must first be submitted through Workday by a current Loblaw Colleague.At MediSystem Pharmacy, you can use your skills to do meaningful work that has a real impact, in an environment that promotes learning, growth and opportunity. Whether it's your first job or you're ready for...

  • Pharmacy Assistant

    1 week ago

    Mississauga, ON LT H, Canada Dhaliwal Pharmacy Full time $36,000 - $48,000 per year

    About usDhaliwal Pharmacy is a small business in Mississauga, ON. We are committed to patient care and excellence for 25+ years as a pillar in the Malton community.Responsibilities:- Assist pharmacists in dispensing medications and maintaining accurate medication records.- Prepare and package medications for patients.- Perform inventory management and stock...

  • Pharmacy Assistant, Customer Service Representative

    3 days ago

    Mississauga, Canada MediSystem Pharmacy Limited Full time

    **All referred applicants must first be submitted through Workday by a current Loblaw Colleague.**: At MediSystem Pharmacy, you can use your skills to do meaningful work that has a real impact, in an environment that promotes learning, growth and opportunity. Whether it’s your first job or you’re ready for a new challenge, MediSystem Pharmacy can turn...

  • Pharmacy Assistant

    1 week ago

    Hamilton, ON LR V, Canada Queen York Pharmacy Full time $45,000 - $60,000 per year

    Looking for a pharmacy assistant for a pharmacy in downtown Hamilton.Job Type: Full-timeSkills & Qualifications:.· Must have previous Canadian pharmacy experience.· Exceptional customer service skills with a talent for building customer loyalty.· Strong attention to detail.· Strong organizational and time-management skills.If interested please email your...

  • Pharmacy Assistant

    22 hours ago

    Ottawa, ON KB H, Canada Nutrichem Pharmacy Full time $40,000 - $60,000 per year

    Do you have a passion for high quality patient service? Do you have customer service experience? This position's shifts will be for Saturdays & Wednesdays and ability to fill in for other staff time off.If your answer is yes, keep reading, this could be your opportunityNutriChem is looking for a detail-oriented and compassionate Pharmacy Assistant to join...

  • Pharmacy Assistant

    1 week ago

    Mississauga, Canada MediSystem Pharmacy Limited Full time

    **All referred applicants must first be submitted through Workday by a current Loblaw Colleague.**: **Location**: 5700 Keaton Crescent, Mississauga, Ontario, L5R 3G3 At MediSystem Pharmacy, you can use your skills to do meaningful work that has a real impact, in an environment that promotes learning, growth and opportunity. Whether it’s your first job or...

  • Pharmacy Assistant, Customer Service Representative

    2 weeks ago

    Mississauga, Canada MediSystem Pharmacy Limited Full time

    **All referred applicants must first be submitted through Workday by a current Loblaw Colleague.**: At MediSystem Pharmacy, you can use your skills to do meaningful work that has a real impact, in an environment that promotes learning, growth and opportunity. Whether it’s your first job or you’re ready for a new challenge, MediSystem Pharmacy can turn...

  • Pharmacy Assistant

    1 week ago

    Mississauga, Canada Queentario Pharmacy Full time

    Our company is looking for a reliable, energetic and highly-motivated pharmacy assistant to help our team provide patients with quality medication. As a pharmacy assistant, you’ll be assisting pharmacists in dispensing retail prescriptions, clerical duties and answering phones. You must be detail-oriented, possess great communication skills and be willing...

  • Pharmacy Client Engagement Representative

    5 days ago

    Mississauga, Canada Rexall Pharmacy Group ULC Full time

    The Role: Pharmacy Client Engagement Representative At Rexall, we are community difference makers. We are leaders in health and wellness and a talent destination for over 7000+ Rexall team members. Together, we are defining better health through innovation, service, and living the “I²CARE” values. Talk about a dream team! Job Purpose: Reporting to...

  • Pharmacy Assistant

    1 week ago

    Mississauga, ON LB A, Canada Rathburn Pharmacy Full time $45,000 - $65,000 per year

    We are seeking a detail-oriented and compassionate Pharmacy Assistant to join our team. As a Pharmacy Assistant, you will play a crucial role in supporting the pharmacy staff and ensuring the smooth operation of the pharmacy. This position requires strong organizational skills, excellent communication abilities, and a commitment to providing exceptional...