Front Desk

Front Desk /Assistant Manager & Marketing Support

Wellness Within Health, Spa & Movement – St. Albert, AB

About Us Wellness Within is a full-service Health, Spa & Movement Centre offering massage therapy, naturopathic medicine, IV therapy, full service spa, acupuncture, yoga, Pilates, barre — all under one beautiful roof at The Enjoy Centre in St. Albert.

We are a passionate, wellness-driven team dedicated to creating a welcoming, inclusive, and uplifting experience for every client who walks through our doors.

We are currently looking for an organized, positive, and reliable individual to join our team in a Front Desk + Administrative Support role, with opportunities to grow into Assistant Management and Marketing responsibilities over time.

Position: Front Desk /Assistant Manager & Marketing Support

Status: Full-Time

Compensation: Starting at $18/hour, with growth potential as responsibilities expand

Schedule: Must include weekends (Saturday & Sunday), one evening shift, and weekday daytime hours

Role Overview

This hybrid position combines front desk reception, administrative coordination, and marketing support.

You will be the welcoming face of Wellness Within — greeting clients, managing appointments, and keeping the studio and spa running smoothly — while also contributing to the creative side of the business through photography, videography social media scheduling, event support, and marketing organization.The ideal candidate has strong people skills, enjoys a mix of administrative and creative tasks, and thrives in a collaborative, wellness-focused environment.

Key ResponsibilitiesFront Desk & Client Service

• Greet clients warmly and create a welcoming environment.
• Manage check-ins, bookings, payments, and direct billing.
• Respond to phone calls, emails, and online inquiries.
• Maintain cleanliness and presentation of the front desk area.
• Handle administrative paperwork and filing with accuracy.

Administrative & Operations Support

• Support day-to-day studio and spa operations.
• Assist with scheduling classes, workshops, and rentals in Mindbody.
• Help coordinate staff coverage, substitutions, and staff scheduling.
• Maintain office supply and retail inventory; place orders as needed.
• Participate in daily walk-throughs to ensure organization and brand presentation.
• Support HR with on-boarding, orientation, and training.

Marketing & Communication Support

• Assist with content creation and scheduling on Instagram and Facebook.
• Taking updated photos of the space, creating video online content
• Update website pages (services, events, and workshops).
• Draft newsletters and event promotions.
• Help design and order printed materials (signage, posters, brochures).
• Engage with online community through comments and messages.
• Respond to Google Reviews and maintain brand voice across all platforms.

Skills & Qualifications

• Strong communication and interpersonal skills.
• Excellent organization and multitasking abilities.
• Experience with social media management (Instagram, Facebook).
• Proficiency with Canva and/or other design tools is an asset.
• Comfortable using Mindbody or similar scheduling software (training provided).
• Have experience with direct billing insurance portals.
• Self-motivated, reliable, and comfortable working independently.
• A genuine interest in wellness, health, and community.

Why Join Our Team

• Positive, team-oriented workplace built on respect and collaboration.
• Complimentary access to yoga, barre, and Pilates classes.
• Staff discounts on spa services and retail.
• Growth opportunities within the company.
• A beautiful workspace surrounded by natural light, plants, and like-minded people.

To Apply:

Please submit your resume and a short cover letter sharing why you'd love to join the Wellness Within team.

Job Type: Full-time

Pay: $15.00-$20.00 per hour

Expected hours: 25 – 40 per week

Benefits:

• Flexible schedule
• On-site gym
• On-site parking
• Store discount

Experience:

• Front desk: 2 years (required)

Work Location: In person