Sales Operations Analyst

2 days ago

Winnipeg, Manitoba, Canada ODRA Road Sweepers Full time

Job Title: Sales Operations Analyst

Location:
Winnipeg, MB

Reports To:
Inside Sales Manager

Salary Range:
$45,000 - $55,000

Position Overview

The Sales Operations Analyst is a detail-oriented support role focused on the execution of daily sales operations. This individual ensures data accuracy, manages CRM systems, tracks performance metrics, and supports lead follow-up and administrative tasks. The Analyst is essential to maintaining operational consistency and enabling the sales team to focus on closing deals and building relationships.

Key Responsibilities:

  • Build automated reports to support decision-making and strategy development.
  • Generate dashboards and daily activity reports to provide visibility into team performance and pipeline health.
  • Maintain data integrity in the CRM system (e.g., Pipedrive, Salesforce, Hubspot), including importing/exporting data, merging duplicates, and auditing usage.
  • Ensure timely outreach by the sales team to assigned leads.
  • Review expense reports and CRM schedules.
  • Handle data entry, call logs, and follow-ups.
  • Assist with implementation of new tools or processes.
  • Onboard new sales team members and provide ongoing training on CRM tools, reporting, and outreach processes.

Qualifications & Skills:

  • 1-2 years in sales support or administrative roles.
  • Detail-oriented and highly organized.
  • Comfortable with CRM systems and basic reporting tools.
  • Strong communication and multitasking abilities.
  • Post-secondary education in Business, Sales, Marketing, or a related field.
  • Highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment.

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