Bilingual Wholesale
6 days ago
Company Description
IKAWA is a Canadian specialty coffee company dedicated to providing consumers in Québec and Ontario with premium, fair-trade Rwandan coffee. Sourced ethically from smallholder farmers, our coffee is roasted in small batches to preserve its natural clarity and flavor. We are committed to transparent pricing, responsible sourcing, and celebrating Rwanda's rich coffee heritage and vibrant culture. IKAWA values quality, fairness, and authenticity, offering our customers a meaningful connection from the Land of a Thousand Hills to their cup.
Role Description
This is a part-time, contract role as a Bilingual Wholesale & Product Outreach Assistant. The role involves fostering relationships with existing and potential wholesale clients, conducting outreach to expand brand presence, providing exceptional customer service, and effectively communicating product offerings.
The role is remote. You must be based in Montreal, QC. Hourly rate is 18$/h for 5-10 hours a week + a 5% comission on sales.
Qualifications
- Strong Communication and Interpersonal Skills to effectively engage with the public and build relationships with wholesale clients.
- Customer Service expertise to provide support and ensure a positive experience for clients.
- Community Outreach capabilities to promote IKAWA's offerings and mission within the community.
- Fluency in both English and French is required.
- Passion for specialty coffee, ethical practices, and supporting sustainable businesses is a plus.
- Previous experience in sales, marketing, or outreach roles is an advantage.
- Ability to work independently in a fast-paced environment and proactively contribute to team goals.
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