Business Systems Manager

The City of Grande Prairie is a vibrant, growing community located in the beautiful Peace Country region of Alberta. We are committed to providing exceptional public service and enhancing the quality of life for all residents. Grande Prairie is a great place to live, work, and play.

Our Geographical & Information Technology Services Department is looking for a dedicated Business Systems Manager to join the team.

Position Responsibilities

Are you ready to lead a dynamic team of technical professionals and drive the advancement of enterprise business applications for the City?

As our Business Systems Manager, you'll provide direct leadership and supervision to a talented group responsible for supporting and optimizing our business systems. You'll foster a collaborative, inclusive environment, encourage continuous learning, and ensure alignment with organizational goals.

Key Responsibilities:

• Lead, coach, and develop a team of six technical staff (Business Systems Specialists, IT Analyst, CRM Specialist, ERP Analyst) responsible for enterprise applications.
• Set clear expectations, assign and review work, and manage the full cycle of performance management.
• Advise departments and senior leadership on technology strategies, best practices, and emerging trends.
• Oversee the selection, integration, and utilization of business applications, ensuring seamless operation and alignment with organizational needs.
• Serve as a subject matter expert on business application selection, integration, and utilization.
• Foster a collaborative and inclusive team environment, encouraging professional growth and continuous improvement.
• Support informed decision-making and effective implementation of IT solutions across the organization.
• Ensure compliance with relevant policies, legislation, and health & safety standards.

Qualifications

• Bachelor's degree in Information Technology, Business Administration, or a related field.
• Minimum 5 years of progressive experience in business systems management, IT, or related technical leadership roles.
• Proven experience supervising technical teams and managing enterprise business applications (ERP, CRM, etc.).
• Strong understanding of system integration, project management, and business process improvement.
• Excellent communication, leadership, and problem-solving skills.
• Experience advising senior leadership and collaborating across departments.
• Knowledge of current technology trends, best practices, and relevant legislation.

Other required skills

• Hands-on experience with coding, enterprise databases, applications, networks, and IT security.
• Strong knowledge of current software, hardware, and IT trends in municipal or government organizations.
• Progressive experience leading IT projects and managing staff.
• Experience managing vendors and coordinating cross-functional teams.
• Business analysis and technical requirements definition.
• Evaluating proposals and vendor solutions.
• User interaction, presentations, and interviewing skills.
• Strategic planning and contribution to IT strategy.

Preferred for this job

• Experience in a municipal government setting.
• Strong leadership and staff motivation skills.
• Strategic decision-making with the ability to balance complex trade-offs.
• Self-motivated and able to work independently.
• Relationship-building and trust development with departments and stakeholders.
• Excellent time management and organizational skills.
• Strong public speaking, writing, and communication abilities.
• Relaxed approach to high demand service area.
• A quality sense of humor.

Hours

The standard workweek consists of an average of 40 hours, with the specific schedule being determined by the immediate supervisor.

Compensation

Salary range of $57.36 to $74.13 as per hour as per the Out-of-Scope Agreement.

Benefits

Comprehensive benefits package. What We Offer | City of Grande Prairie )

Diversity & Inclusion

The City of Grande Prairie is committed to building and sustaining an inclusive work environment composed of individuals with unique experiences, perspectives, talents, and contributions who welcome, support, respect and value all members of the community.

Selection Process

We appreciate your interest in our organization, and we thank you in advance for your application. Candidates selected for an interview will be notified via phone or email.

1. To apply for this position, please utilize the "Apply Now" tab on this web page to submit your comprehensive cover letter and up-to-date resume.

2. Our application review process includes a thorough evaluation of all submissions. Short-listed candidates will be contacted for interview scheduling.

3. This posting may be used to fill future vacancies in this position.

4. This posting may be used to fill more than one position.
5. This posting will be open until a suitable candidate(s) is/are found.

Note: After submitting your application and uploading your resume, you should expect to receive an email confirmation indicating that your application for this position has been successfully submitted. If you receive this email, there is no need for any additional contact with us regarding this position.

To efficiently manage the high volume of applications we receive for each job posting, we are unable to address job-specific inquiries prior to the interview stage. However, if you progress to the job interview stage, we will gladly answer any questions you may have.