Senior Manager, Labour Planning

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well.

At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. 

About Our Team

The Labour Management team is responsible for maintaining and evolving the labour program that supports our stores across the country. We work in close partnership with Operations to stay closely connected to what's happening on the ground, ensuring our labour models accurately reflect real-time operational needs, business priorities, and customer expectations.

As store processes evolve and new programs are introduced, we continuously adapt our labour strategies to optimize workforce allocation and productivity across all departments. Our goal is to deploy labour spend effectively, driving operational efficiency while enabling exceptional customer experiences.

We pride ourselves on building strong, trusted relationships with our partners by delivering high-quality results, and by focusing on how we deliver them. We lead with integrity, collaboration, and curiosity, bringing data-driven insights to every conversation and a deep commitment to doing what's right for our customers, colleagues, and the business.

Joining our team means working on high-impact initiatives that shape how our stores operate. You'll gain exposure to enterprise decision-making, help drive meaningful change, and grow your career, all while being part of a supportive, innovative, and collaborative team that values learning and having fun along the way.

About The Role

As the Senior Manager, Labour Planning & Analytics, you will play a pivotal role in shaping and executing our Enterprise Labour Strategy. You will lead the annual store labour budget process, oversee periodic labour planning and scheduling, and deliver insightful reporting, dashboards, and analysis that drive organizational strategy and decision making.

In this highly visible role, you will partner closely with Finance, Operations, and other stakeholders to align labour strategies with enterprise goals. You will also help define the long-term Workforce Management strategy for the business, including the systems, tools, and processes that enable effective labour planning and execution.

You will lead and develop a high-performing team responsible for labour planning and analytics, fostering collaboration and continuous improvement across the organization.

With a problem-solving mindset, you will challenge the status quo and drive innovation within the team. The ideal candidate is an adaptable leader who thrives in a dynamic environment, inspires innovation, and provides strategic direction and mentorship.

What You'll Do

• Lead Labour Planning & Scheduling: Oversee the periodic labour planning and scheduling cycle in collaboration with Finance, Operations, and other stakeholders.
• Drive Budget Strategy: Manage the annual store labour budget process, focusing on initiative savings and wage inflation across banners, stores, and periods.
• Enhance Reporting & Dashboards: Leverage automation to maintain and improve labour reporting and dashboards, enabling data-driven decision-making.
• Optimize Labour Forecasting: Continuously refine forecasting algorithms to enhance labour scheduling efficiency and accuracy.
• Configure Workforce Management Systems: Ensure the Workforce Management System is effectively maintained, configured, and optimized for periodic planning.
• Shape Future Capabilities: Contribute to the design and implementation of long-term workforce management strategies, including future-state systems, tools, and process improvements.
• Lead Labour Initiatives & Projects: Drive key labour-related initiatives and projects that support business objectives and operational excellence.
• Engage Stakeholders: Design, develop, and communicate labour programs and initiatives to key stakeholders, influencing decision-making and adoption.
• Provide Analytical Support: Deliver ad-hoc analytical insights and business case support to optimize labour spend and drive value creation.
• Cross-Functional Leadership: Lead and collaborate with a cross-functional team to achieve strategic goals and project deliverables.

Who You Are

• A collaborative team player who values partnerships built on trust and respect.
• A strategic thinker with a solutions-oriented mindset and a drive for excellence.
• Passionate about continuous improvement and finding innovative ways to enhance efficiency.
• A self-motivated leader who thrives in a fast-paced, evolving environment.
• Committed to making data-driven decisions that positively impact customers and colleagues.

What You'll Bring

• Education: Bachelor's degree in Business, Finance, or a related field.
• Experience: 3–5 years of supervisory/management experience in retail, operations, or a similar field.
• Strategic Insight: Strong understanding of enterprise-level labour strategies and performance optimization.
• Communication & Influence: Proven ability to present ideas, influence decisions, and engage stakeholders at all levels.
• Project & Time Management: Skilled at managing multiple priorities and deliverables in a dynamic environment.
• Problem-Solving & Analytical Skills: Strong critical thinking, data interpretation, and financial modeling capabilities.
• Technical Proficiency: Advanced analytical and technical proficiency, with hands-on expertise in tools such as Power BI, SQL, and Excel (VBA/Macros). Experience leveraging analytics to influence strategic decision-making.
• Adaptability: Ability to navigate shifting priorities while maintaining focus on strategic objectives.
• Leadership & Collaboration: A strong team player who can work independently and motivate others to achieve results.

Workforce Management Experience (Asset): Prior experience in workforce management, including labour planning, budgeting, or wage inflation analysis, is considered a strong asset.

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada's Top Employers, Canada's Best Diversity Employers, Canada's Greenest Employers & Canada's Top Employers for Young People.

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.  
 
Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.

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