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Golf Shop Administrator

5 hours ago

Toronto ON MA Z, Canada Donalda Golf & Country Club Full time

CAREER OPPORTUNITY:

Golf Shop Administrator (Permanent, Full-Time)

Internal and External Job Posting

Hourly rate: $ $25.00

Pay Class: Permanent, Full-Time

Department: Golf

Number of Open Vacancy: One (1)

Anticipated Start Date: April 15, 2026

The Golf Shop Administrator reports directly to the Head Golf Professional and plays an essential role in streamlining administrative operations for the Golf department. We're looking for a proactive, detail-oriented individual to handle scheduling, payroll, event coordination, and other administrative tasks—all while delivering top-tier service to exceed member expectations.

What You'll Be Doing:

Event and Program Coordination

  • Help plan and organize programs, events, and tournaments, managing registrations for camps, social events, and clinics.
  • Collaborate with committees to plan tournaments and maintain clear communication between organizers and Golf Shop staff.
  • Aid in the coordination of all aspects of event administration, including food and beverage arrangements, prize selection, and member communications.

Administrative Support

  • Oversee payroll and manage the Dayforce system, ensuring accurate entries and timely submissions.
  • Schedule and attend committee meetings, record minutes, and follow up on action items.
  • Keep the Golf Section website and online booking systems current and accurate.
  • Work with the Marketing team to create materials like the Golf Handbook, Event Calendar, Golf Genius registration pages, and event posters.
  • Support the Head Golf Professional in maintaining a clean, organized office, Indoor Academy, and Golf Shop environment.

Member and Staff Engagement

  • Facilitate communication across departments, including Golf Shop, Starter, and Golf Services teams.
  • Assist members with inquiries, manage tee time bookings, and provide exceptional service at every touchpoint.
  • Ensure required paperwork for Golf department staff is submitted promptly to Human Resources.

Accounting and Reporting

  • Collaborate with the Accounting team to ensure accurate processing of invoices, receipts, and reconciliations.
  • Address member questions about billing and account charges with clarity and professionalism.
  • Perform administrative checks to confirm the accuracy of event and cart billing.

What We're Looking For:

  • High School Diploma (Grade 12) required.
  • Degree or Certificate in Sports Management or Hospitality & Tourism preferred.
  • Minimum of 2 years of relevant experience.
  • Golf Administration or private club experience is an asset.
  • Proficiency in Microsoft Office
  • Familiarity with POS systems (Jonas's experience is a plus).
  • Exceptional member service skills with a polished, professional demeanor.
  • Strong organizational and time-management abilities.
  • Experience managing departmental accounting and event budgets.

Why Join Our Team?

This is an exciting opportunity to contribute to the vibrant Golf department at our prestigious club. We offer a dynamic work environment, opportunities for professional growth, and the chance to be part of a team dedicated to excellence.

External Job Posting | Duration: Permanent, Full-Time | Number of positions open: 1

Artificial Intelligence (AI) Statement: Donalda Club uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws.