Golf Shop Administrator

1 week ago

Toronto, Canada Donalda Club Full time

**CAREER OPPORTUNITY**:
GOLF SHOP ADMINISTRATOR (FULL TIME)
Expected to start JANUARY 2025
The Golf Shop Administrator reports directly to the Head Golf Professional and is essential in streamlining administrative operations for the Golf Department. We’re looking for a proactive, detail-oriented individual to handle scheduling, assist in event coordination, and take the lead in other administrative tasks—all while delivering top-tier service to exceed member expectations.
**What You’ll Do**:
Event and Program Coordination
- Help plan and organize programs, events, and golf tournaments, managing camp registrations, social events, and clinics.
- Collaborate with committees to plan tournaments and maintain clear communication between organizers and Golf Shop staff.
- Aid in coordinating all aspects of event administration, including food and beverage arrangements, prize selection, and member communications.

Administrative Support
- Oversee payroll and manage the enterprise time clock system, ensuring accurate entries and timely submissions.
- Schedule and attend committee meetings, record minutes, and follow up on action items.
- Keep the Golf Section website and online booking systems current and accurate.
- Work with the Marketing team to create materials like the Golf Handbook, Event Calendar, Golf Genius registration pages, and event posters.
- Support the Head Golf Professional in maintaining a clean, organized office, Indoor Academy, and Golf Shop environment.

Member and Staff Engagement
- Facilitate communication across departments, including Golf Shop, Starter, and Golf Services teams.
- Assist members with inquiries, manage tee time bookings, and provide exceptional service at every touchpoint.
- Ensure required paperwork for Golf department staff is submitted promptly to Human Resources.

Accounting and Reporting
- Collaborate with the accounting team to ensure accurate invoices, receipts, and reconciliation processing.
- Address member questions about billing and account charges with clarity and professionalism.
- Perform administrative checks to confirm the accuracy of event and cart billing.

What We’re Looking For
- High School Diploma (Grade 12) required.
- Degree or Certificate in Sports Management or Hospitality & Tourism preferred.
- Minimum of 2 years of relevant experience.
- Golf Administration or private club experience is an asset.
- Proficiency in Microsoft Office, Golf Genius.
- Familiarity with POS systems (Jonas’s experience is a plus).
- Exceptional member service skills with a polished, professional demeanor.
- Strong organizational and time-management abilities.
- Experience managing departmental accounting and event budgets.

Position Details
**Hourly Rate**: $19/hour - $21/hour based on experience
**Classification**: Full Time (40 Hours per week - Both weekdays & weekends/holidays)
**Job Posting**: This role is being posted both internally and externally.
Why Join Our Team?
This is an exciting opportunity to contribute to the vibrant Golf department at our prestigious club. We offer a dynamic work environment, opportunities for professional growth, and the chance to be part of a team dedicated to excellence.
Please note that only those selected for an interview will be contacted.

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