Hardware and Tools Associate

2 weeks ago

Sydney, Nova Scotia, Canada J.D. Irving Full time
Description

As a Hardware and Tools Associate, you will help the customers to fully understand their needs and assist in selecting the right products for their requirements. As knowledgeable sales professionals, sales associates can make recommendations which solve customers' problems and enhance their shopping experience. 

Responsibilities

Drive sales through engagement of customers, suggestive selling, and sharing product knowledge  

Clarify and understand customers' needs and take them to the best solution(s) for their projects.   

Maintain knowledge of current sales and promotions 

Take initiative and confidently direct customer interactions  

Produce quotes, material lists and follows up 

Demonstrate high standards of safety and customer service   

Resolve customer challenges quickly and efficiently.  

Continually learn about products and market conditions 

Qualifications

Excellent communication and team player  

Sales and customer service experience  

Possess a high level of attention to details  

Ability to lift 55 lbs. 

Ability to workdays/evening/weekends (rotating shifts)  

Ability to learn and operate the applicable computer system (D635) used to process orders  

Grade 12 diploma or equivalent considered an asset 

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