Salesforce Business Analyst/Salesforce Architect

We have 2 urgent Salesforce roles, Business Analyst and Architect

Position
:
Salesforce Business Analyst

Location
:
Toronto, Canada

Mode of Work : Hybrid (2-3 days a week)

We are looking for Salesforce Business Analyst with 7–10 years of hands-on experience in Salesforce projects.

Job Summary

We are seeking an experienced Salesforce Business Analyst with 7–10 years of hands-on experience in Salesforce projects. The ideal candidate will have strong expertise in Salesforce configuration, customization, administration, and application/data migration. This role requires excellent communication skills, analytical abilities, and a deep understanding of Salesforce capabilities to translate business needs into effective technical solutions.

What we are looking for :

• Business Analyst/Business System Analyst with 7-10 years of experience with experience in Salesforce projects working as a BA
• Proven experience as a Business Analyst with a focus on Salesforce clouds and application Migration
• Strong knowledge of Salesforce platform, including configuration, customization,, administration and application/data migration
• Good Writing and communication skills within depth salesforce knowledge.
• Experience in gathering requirements and documentation including testing and Test plan creation.
• Collaborate with stakeholders to gather, analyze, and document business requirements.
• Translate business requirements into functional specifications for Salesforce solutions.
• Administer and configure Salesforce applications, ensuring optimal performance and user experience.
• Conduct user acceptance testing (UAT) and facilitate training sessions for end-users.
• Monitor and analyze system performance, identifying areas for improvement and implementing solutions.
• Work closely with development teams to ensure timely delivery of projects and enhancements.
• Maintain up-to-date knowledge of Salesforce features and best practices.
• Support change management initiatives and assist in the development of training materials.
• Ability to analyze complex business processes and identify opportunities for improvement.
• Excellent communication and interpersonal skills, with the ability to work collaboratively with diverse teams.
• Strong problem-solving skills and attention to detail.
• Familiarity with Agile methodologies and project management practices.
• Knowledge of data analysis tools and techniques.
• Experience in training and mentoring junior team members.

Position
:
SFDC Technical Architect

Location
:
Toronto, Canada

Mode of Work : Hybrid (2-3 days a week)

We are looking for Salesforce Architect with 10+ years of overall Salesforce experience and hands-on expertise in Financial Services Cloud (FSC).

Job Summary

We are seeking an experienced Salesforce Architect with 10+ years of overall Salesforce experience and hands-on expertise in Financial Services Cloud (FSC). The ideal candidate should have strong architectural, technical, and integration skills, with a proven track record of delivering complex Salesforce implementations in the BFSI domain, especially Wealth Management.

What we are looking for :

• Looking for Salesforce Architect with the 10+ years of experience with min 1 implementation experience using Financial Service Cloud
• Strong knowledge of Salesforce platform, including configuration, customization,, administration and application/data migration including any CRM migration exposure
• Expert Level Resource in Salesforce Sales/Service/Financial Service Cloud
• Certified in FSC
• Strong in integration , LWC, Apex
• Good in design documentation, enterprise architectural diagrams, etc
• Should know installation of FSC and various permission sets
• FSC Apps (Wealth management, Insurance, Retail banking)
• Omni Studio, Omni Script, Flex Cards, Omni Actions for Wealth management
• Experienced in BFSI and has implemented FSC with wealth management
• Exposure of Devops