Front Desk Agent

4 hours ago

Barrie, Ontario, Canada NOA Hosptiality Full time $40,000 - $80,000 per year

*Job Overview*

We are seeking a professional and friendly Front Desk Agent/Night Auditor to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and creating a welcoming atmosphere.

*Duties*

  • Greet guests upon arrival and assist with check-in/check-out procedures

  • Answer phone calls and direct inquiries to the appropriate department

  • Handle guest requests and resolve any issues promptly and efficiently

  • Process reservations and cancellations accurately

  • Maintain a clean and organized front desk area

  • Provide information about hotel amenities, local attractions, and dining options

  • Assist with administrative tasks as needed

*Requirements*

  • Experience in hospitality or customer service preferred

  • Proficiency in phone systems and basic computer skills

  • Excellent communication and interpersonal skills

  • Ability to multitask in a fast-paced environment

  • Fluency in multiple languages is a plus

  • Knowledge of front desk operations and guest services is advantageous

Join us as a Front Desk Agent and be part of a dynamic team dedicated to delivering exceptional service to our guests. Apply now to start your career in the hospitality industry

Job Types: Full-time, Permanent

Pay: $17.60 per hour

Benefits:

  • Dental care
  • Extended health care
  • On-site parking
  • Vision care

Work Location: In person

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