Business Analyst

About Innovate BC A Crown Agency of British Columbia, Innovate BC works to foster innovation across the province and bolster the growth of the local economy through delivering a wide range of programs that help companies start and scale, de-risk tech adoption, grow innovation capacity within businesses and encourage technology development, commercialization, and adoption to support productivity and competitiveness. Innovate BC also harnesses crucial data collection and research and works to forge strategic industry and community partnerships that create more opportunities for B.C. innovators.   About the Role Innovate BC is implementing a centralized CRM system to enhance stakeholder engagement, aligned with its strategic goals. This initiative reflects Innovate BC's commitment to operational excellence and continuous improvement in delivering high-impact programs and services. The Business Analyst at Innovate BC plays a critical role in ensuring the successful and smooth implementation of the CRM system.   The Business Analyst is accountable for supporting project execution from development through post-go-live. This position serves as a key liaison between Innovate BC teams and the external implementation partner, driving coordination of project activities, ensuring business requirements are fully met, and facilitating a seamless system implementation. This role is responsible for designing and executing robust testing strategies, enabling change management implementation, and supporting data migration. This position requires a proactive and detail-oriented professional who thrives in dynamic environments and is committed to delivering solutions that advance Innovate BC's mission.   Compensation: Semi-monthly pay of $2, , equivalent to $70,000 – $90,000 annually), plus pay in lieu of benefits and vacation pay. Reporting to: Director, Data & Digital Transformation Location: Vancouver, BC Work Arrangement: Hybrid role with a requirement to work in-office at least 2 days per week Employment Type: Term Contract, Full-Time, ending April 30th, What You Will Be Doing   Business Execution:

• Assist the internal project lead (Director, Data and Digital Transformation) in monitoring progress, identifying risks, and flagging issues promptly.
• Serve as a key point of contact between Innovate BC's internal teams and the external implementation partner to ensure all business requirements are successfully delivered at each project milestone.
• Assist in executing change management strategies to ensure user readiness.

Technical Delivery:

• Design detailed test scenarios based on business requirements.
• Build and coordinate an internal testing team.
• Ensure comprehensive execution of testing, identify bugs, and collaborate with the implementation partner for resolution.
• Support activities related to data migration and integration with existing systems.
• Prepare for and support go-live activities.

People Engagement:

• Facilitate effective collaboration and communication between Innovate BC's internal teams and the external implementation partner to ensure alignment.
• Lead and deliver user training sessions.
• Develop user guides and training materials.
• Provide post-go-live assistance to ensure smooth adoption.
• Communicate clearly and professionally, and actively contribute to fostering a respectful and collaborative culture in daily work practices.

The list of duties and responsibilities described above is not intended to be all-inclusive and may be expanded/modified from time to time as required by the organization's needs.   What You Will Need   Qualifications and Experience:

• Undergraduate or postgraduate degree in Business Administration, Information Systems, Technology Management, Computer Science, or a related field.
• Equivalent combination of other relevant degrees and work experience may be considered.
• Business Analysis certification, MBA, PMP certification, or other advanced credentials are highly desirable and will be considered an advantage; however, they are not mandatory for this role.
• Minimum 4-5 years of experience as a Business Analyst in technology implementation or digital transformation projects.
• Proven hands-on experience with system testing, data migration, and change management strategies.
• Experience collaborating with external implementation partners or consulting teams is considered an asset.

Competencies, Knowledge, Skills, and Abilities:

• Solid expertise in digital transformation strategies, enterprise-level software implementation, and organization-wide change management practices.
• Comprehensive understanding of the Software Development Lifecycle (SDLC), testing methodologies, and data migration principles.
• Ability to design, document, and execute complex test cases and scenarios, ensuring full coverage of business requirements.
• Strong stakeholder engagement skills, with the ability to build consensus across diverse teams.
• Ability to communicate with clarity and effectively in both written and verbal forms, ensuring messages are understood by diverse audiences.
• Strong analytical and critical thinking abilities, capable of diagnosing complex issues and delivering actionable solutions.
• Detail-oriented with excellent organizational and time-management skills.
• Ability to excel in dynamic and fast-paced environments while maintaining focus and delivering results.
• Proactive, adaptable, and skilled at anticipating risks and implementing mitigation strategies.
• Advanced proficiency in MS Office Suite (Excel, Word, PowerPoint).

     What We Offer

• Hybrid work environment
• Onsite fitness facilities, and bike storage available at Vancouver office
• Learning and development opportunities
• Access to events and conferences
• Limited travel may be required

This job description may change at the discretion of Innovate BC.   How to Apply If this opportunity to work with an impactful, inclusive, and collaborative team feels like the right fit for you, please apply by clicking the "Apply Now" button and completing the application form. If you encounter any issues while submitting your application, please contact  for assistance.   Application Deadline: The deadline for applications is December 9th, 2025 at 11:59 PM PST. We thank all applicants in advance for their interest; however, only those selected for an interview will be contacted.   Innovate BC is an Equal Opportunity Employer and proudly maintains an organizational culture of inclusion, respect and understanding. In our work to create a thriving and more diverse innovation ecosystem within British Columbia, we know that our efforts only benefit from the vibrant diversity of backgrounds, identities, and characteristics that are reflected across our team and partners. All qualified applicants, regardless of race, colour, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law, are strongly encouraged to apply. As part of our effort to provide a barrier free recruitment process, should you require accommodations in the process, please let us know by contacting      Collection Notice Your personal information will be collected for the purpose of managing employment-related activities, including recruitment, onboarding, payroll and benefits enrolment, and performance management. If you have any questions about the collection of this personal information, please contact: Radwa Saad, Head of Organizational Resilience,   This information is being collected by Innovate BC under the authority of section 26(c) of the Freedom of Information and Protection of Privacy Act (FOIPPA), which permits the collection of personal information that relates directly to and is necessary for an operating program or activity of the public body.

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