Guest Service Representative

1 day ago

Orillia, Ontario, Canada Fairfieldby Marriott Inn & Suits Orillia Full time

SUMMARY:

We are looking for an energetic and exceptionally friendly individual to join our Guest Services team The position would be part time, and hours are dependent on levels of business.

RESPONSIBILITIES:

· Create, Modify, or Cancel guest reservations, and check guests both in and out of the hotel.

· Process credit cards, debit cards, and cash; ensure all final account balances are settled accurately.

· Respond quickly to online Marriott Cases created by guests, associates, and Marriott head offices.

· Effectively answer internal/external guest calls in a timely manner, and follow up on all requests promptly.

· Describe and sell accommodations and facilities; up-selling whenever possible.

· Complete Pre-Arrival planning to help exceed the guest's expectations and provide them with a great experience.

· Provide guests with follow up calls after check in to ensure they have everything they need and are happy.

· Address guest complaints promptly regarding any issues with their stay. Notify managers if follow up is required.

· Work closely with GSM and GSA's to deliver great experiences for our guests.

· Relays effectively any guest maintenance concerns, housekeeping concerns, or F&B concerns to the appropriate departments, and follows up to ensure that these concerns are dealt within a timely manner.

* Additional duties as required by management

Job Types: Part-time, Permanent

Pay: $18.25 per hour

Benefits:

  • Dental care
  • Extended health care
  • On-site parking
  • Vision care

Experience:

  • customer service: 1 year (preferred)

Work Location: In person

  • Financial Service Representative

    1 week ago

    Orillia, Ontario, Canada Attain Finance Full time $19 - $25

    OverviewIf you're seeking more than just a job, join Cash Money and kickstart your careerAre you ready to make a difference in the world of consumer finance? At Cash Money, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have...

  • Sales Representative

    3 days ago

    Orillia, Ontario, Canada Kognitive Sales Solutions Full time

    Field Sales Representative Orillia, ON (PART-TIME & FULL-TIME, ONSITE POSITION)Kognitive Sales Solutions, in partnership with Canadian Tire is seeking highly motivated sales-oriented individuals who can create excitement and connections with consumers in-store. As a Financial Sales Representative, you will be educating and offering Financial Products on...

  • Golf & Turf Sales Representative

    2 weeks ago

    Orillia, Ontario, Canada -2ce6-4dd9-ae03-7ca4fd06850d Full time

    Golf & Turf Sales RepresentativePosition Title: Golf & Turf Sales RepresentativeEmployer: Podolinsky Equipment Ltd.Location: Orillia, Ontario (Territory-based, with travel required)Reports To: Golf & Turf Sales ManagerEmployment Type: Full-time, PermanentPosition SummaryAre you a passionate and results-driven sales professional with a deep understanding of...

  • Sales Representative in Field

    4 days ago

    Orillia, Ontario, Canada Kognitive Sales Solutions Full time

    Sales Representative Orillia, ON (PART-TIME & FULL-TIME, ONSITE POSITION)Kognitive Sales Solutions, in partnership with Canadian Tire is seeking highly motivated sales-oriented individuals who can create excitement and connections with consumers in-store. As a Financial Sales Representative, you will be educating and offering Financial Products on behalf of...

  • Theatre Manager

    2 weeks ago

    Orillia, Ontario, Canada Cineplex Full time

    City:OrilliaWhat you will do:Theatre ManagerCineplex's Theatre Managers are an integral part of the team who provide an exceptional experience to each and every guest. Theatre Managers work to ensure that Company policies, procedures, and standards are all being followed across the venue. The ability to maintain and execute a clear business vision alongside...

  • Cast Member- Seasonal

    4 days ago

    Orillia, Ontario, Canada Cineplex Full time

    City:OrilliaWhat you will do:Cast MemberCineplex's Cast Members are an integral part of the team who provide an exceptional entertainment experience to each and every guest. Cast Members have a range of responsibilities, each of which help the theatre's daily functions and can include duties in concessions, on the floor and at the box office, amongst other...

  • Front Desk Agent

    7 days ago

    Orillia, Ontario, Canada Best Western Plus Orillia Hotel Full time

    Job DescriptionWe are seeking a Front Desk Agent to become a part of our team You will accommodate patrons, as well as identify areas of improvement to increase efficiency.ResponsibilitiesRegister and assign rooms to guestsConfirm phone and online reservationsRespond to guest needs, requests, and complaintsCollect payment from departing guestsKeep records of...

  • Food Server

    7 days ago

    Orillia, Ontario, Canada Best Western Plus Orillia Hotel Full time

    Job DescriptionWe are seeking a Food Server to become an integral part of our team You will take orders and serve food to patrons at the dining establishment.ResponsibilitiesServe food and beverages to guestsExplain to guests about menu itemsClean and prepare the dining areasGreet and make all guests feel welcome at the restaurantRespond to guest inquiries...

  • environmental services manager

    4 days ago

    Orillia, Ontario, Canada Southbridge Healthcare LP Full time $60,000 - $70,000

    Home: Oak TerraceDuration: Full-time, permanentLocation: Orillia, ONSalary: $60,000 - $70,000Southbridge Care Homes owns and operates several long-term care and retirement homes throughout many urban and rural areas across Ontario.   Since 1967, we've been building a foundation of innovation and success for operating long term care homes and retirement...

  • Breakfast Server

    4 days ago

    Orillia, Ontario, Canada Best Western Plus Mariposa Inn and Conference Center Full time

    Job OverviewWe are seeking a dedicated and enthusiastic Server to join our dynamic team for our daily buffet breakfast. The ideal candidate will possess excellent customer service skills, a passion for excellence and the ability to manage time effectively. As a Server, you will be responsible to ensure buffet items are prepped and replenished efficiently for...