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Assignment Coordinator

3 hours ago

Sault Ste Marie, Ontario, Canada Extendicare Full time

Job Description

Assignment Coordinator Location: SSM ON
As an Assignment Coordinator, you will act as the primary point of contact for clients and field staff, offering superior customer service skills as you match clients in need of care to appropriate field staff. Why you'll love working here:
  • Celebration and Recognition programs
  • Part time and Full-time opportunities
  • Comprehensive health and dental benefit plans
  • Education allowance for employees and family
  • Employee Assistance Program
  • Employee perks and exclusive offers
  • Opportunity to grow within company
What you'll do:
  • Assign appropriate staff to patients based on a variety of factors including times suggested by patients, staff availability and relevant skill sets
  • Build a care schedule for patients
  • Enter and update employee and patient data within computerized system
  • Respond professionally and courteously to calls and electronic communication from funders, staff, patients, and families
  • Document and appropriately report all staff and patient interactions
What you bring:
  • One year administrative or office experience is an asset
  • Scheduling experience is an asset
  • Strong computer skills
  • Superior Customer service skills
  • Ability to effectively communicate both orally and written
  • Compassion and empathy when interacting with patients and their families
Time Type: Full-time

ParaMed Home Health Care is Canada's leading provider of home care service. We have been providing homecare and wellness solutions since 1974 and operate across Ontario, Alberta, Manitoba and Nova Scotia. With 10,000 employees and over 75,000 patients, we are proud of the impact we bring to our communities through the delivery of high-quality patient centered care. 

ParaMed is a division of Extendicare, the leading seniors care organization that also owns and operates long term care homes, and retirement homes.   

 In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and ParaMed Policies on Accommodation, a request for accommodation will be accepted as part of ParaMed hiring process.  

Time TypeFull time

As the leading home care provider in the country, ParaMed Home Health Care, has proudly been helping Canadians live better at home since 1974.

When you join ParaMed, you become part of a caring community of over 12,000 dedicated professionals committed to delivering compassionate, person-centred care.

We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position.

Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.

We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment — every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us.

ParaMed is committed to fostering an accessible, inclusive, and equitable hiring process. We gladly accommodate the needs of applicants throughout all stages of recruitment and selection upon request.