Overhead Door, Service Technician

1 day ago

Ottawa, Ontario, Canada Sentinel Dock & Door Solutions Full time US$72,000 - US$96,000 per year


Ready to Build Your Career in the Dock & Door Industry?

If you're passionate about hands-on work and want to join a growing industry leader, this is your opportunity



Sentinel Dock & Door Solutions is a leading Canadian provider of commercial dock and door services. Established in 2024 by Trivest Partners, Sentinel was formed through the acquisition of top regional service providers: Lenworth Building Services, Pro Door & Dock Systems, Mar-Lin Dock & Door, Door Doctor, and Secord Doors. Together, we specialize in the installation, repair, and maintenance of overhead doors, dock levelers, and related equipment for commercial and industrial facilities.

Our Lead Hand, Service Technicians are the driving force behind our success—the heartbeat of our company. We're looking for skilled, dedicated individuals to join our growing team.


Key Responsibilities:

  • Inspect, diagnose, and repair overhead doors, loading docks, and related equipment
  • Complete work orders, inspection sheets, and capture site photos for documentation
  • Maintain service equipment and ensure all tools are in safe, working condition
  • Adhere to safety regulations and deliver exceptional customer service on every job
  • Coordinate and assist team members on complex installations and repairs
  • Communicate effectively with clients and internal teams to ensure timely project completion
  • Oversee and mentor Service Technician Apprentices, providing guidance and support

What we're looking for:

  • 2+ years of lead hand, loading docks and commercial overhead doors experience
  • Clean, valid driver's license and reliable transportation
  • Strong mechanical aptitude and confidence using hand and power tools
  • Comfortable working at heights
  • Positive attitude and a team-first mindset

What's in it for you?

  • Access to the Sentinel Training Facility, designed to set our technical team up for success and provide a clear progressive career path—a first-of-its-kind in the dock and door industry. This unique approach ensures our technicians have the tools, knowledge, and support to grow and thrive
  • Competitive hourly wage: Starting at $28.00 (based on experience) plus paid overtime
  • Weekly pay—with bonus opportuntites
  • Comprehensive health coverage: medical, dental, and life insurance
  • Uniform Program

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