Community Services Manager

We are presently seeking applications for the position of Community Services Manager.

Community Living Belleville and Area supports people with intellectual disabilities to live a full, valued and rewarding life. This means living in their own home, being an important part of a welcoming community, enjoying friendships and healthy relationships with other people and making a meaningful contribution to society through work and volunteerism.

At Community Living Belleville and Area, we listen to people with intellectual disabilities, their parents and family members and community partners, so that we can provide outstanding quality supports and services. We are uncompromising in our Vision, Mission and Values. We remain focused on continuous quality improvement by a relentless examination of our supports and services through the eyes of people receiving them.

Principal Responsibilities and Duties:

To provide direction and the resources required to all Direct Support Professionals to ensure they are supporting people with an intellectual disability to achieve their personal goals, facilitate relationships, develop skills and encourage true participation in their community.

• This position involves leading and directing a team of staff providing individualized supports and services and actively participating in a progressive management team.
• Ensure that all staff members have the skills, resources and the passion to support people to enjoy quality of life. For this purpose, quality of life will be measured by eleven plus outcomes and eleven plus supports using "Personal Outcome Measures".
• Ensure that the people we support are directing how their individualized services are delivered.
• Ensure compliance with Ministry of Children, Community and Social Services Quality Assurance Measures (Reg. 299/10), Public Health requirements and all other relevant legislation (e.g. rights, privacy, health & safety).
• The Community Service Manager will monitor the number of supports and outcomes in place for people by reviewing a person's recorded documentation on a regular basis.

Requirements/Knowledge:

• Be knowledgeable regarding application of Collective Agreements.
• Have knowledge of the Mission and Vision of Community Living Belleville and Area.
• Must understand and support the concept of community connections and networking and support the personal outcomes tool as a way of enhancing people's lives.
• Understanding of the financial mechanisms in place to be able to manage and monitor the budgets of community homes/services as well as the finances for the people supported.
• Must understand and promote health and safety within the workplace for both staff and people we support.
• Provide on call support for the agency on a rotational basis which includes weekends.
• Be available and flexible to respond to emergency and crisis situations within service areas you are responsible for.
• Be capable of applying sound management principles and providing consistency in direction to staff.
• Must be able to promote a harmonious and co-operative atmosphere within the community homes and promote active participation of direct support staff in team meetings and open communications at all levels.
• Experience and Skills:
• A minimum of a two-year college diploma in one of the following disciplines: D.S.W., S.S.W., B.S.T., CYW., ECE., and/or a baccalaureate degree from a recognized university in the human services field.
• High level of competence in navigating and utilizing Microsoft Office programs, AIMS (or similar databases), and ability to learn new programs with ease.
• A minimum of five years' experience in the field of developmental services.
• A minimum of two years' experience in a leadership role.
• Sound knowledge of the Quality Assurance Measures (Ontario Regulation 299/10).
• Understanding of Person Centered Planning and Personal Outcome Measures
• Ability to participate in a multidisciplinary approach.
• Good health observation skills and sound knowledge of positive behavioral intervention strategies.
• Ability to maintain good public relations and liaise with other service providers, families and professionals.
• Sound knowledge of the Workplace Safety & Insurance Act.
• Valid G drivers license and clear drivers abstract

A full job description is available on request.

Community Living Belleville and Area is committed to developing inclusive, barrier-free selection and appointment processes and work environments. If contacted in relation to this process, please advise human resources of your need for accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.

Letters of application together with your resume should be forwarded to: or Bonnie Hall, Director of Human Resources, Administration Office, 91 Millennium Parkway, Belleville, Ontario K8N 4Z5, no later than 4:00 pm November

We thank all candidates for applying to this position. Only those selected for an interview will be contacted.

Job Type: Full-time

Pay: $65,000.00-$70,000.00 per year

Benefits:

• Dental care
• Employee assistance program
• Extended health care
• Flexible schedule
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Vision care

Licence/Certification:

• Driver's License (required)

Work Location: In person