Front-of-House Supervisor

10 hours ago

Richmond St London ON NA, Canada Jack Astor's Full time $40,000 - $60,000 per year

Our Jack Astor's team is looking for a Front-of-House Supervisor to join the team.

At Jack Astor's it's all about personality, yes, we're all about a delicious menu and fantastic beverages, but

more than that we own fun. Yep, our teams are more than our co-workers, they're our Peeps. Whatever role

we hold in the restaurants, we are there for each other. Jacks is about being ourselves and having fun – and

when we have fun our guests have fun too.

In your role, you will consistently provide our guests with an outstanding dining experience, which is achieved

by adhering to our standards of quality and service. We will prepare and support you for success in your role

and put you in an environment that has the highest standards and in a team with a positive attitude and a

winning mindset.

Responsibilities:

  • Build and maintain a productive partnership with the Back-of-House team to enable operational excellence.
  • Ensure that proper safety procedures are in place to protect Team Members and Guests.
  • Ensure exceptional Guest service at all times. Support all levels of service with an aim to foster longterm Guest relationships.
  • Ensure stations are appropriately staffed and stocked before the restaurant opens and throughoutshifts. Cooperate with the kitchen team by communicating necessary adjustments.
  • Support the Management team in maintaining and facilitating all aspects of restaurant operations inaccordance with our Team Member Handbook, Policies and Procedures to ensure alignment to consistent company practice.
  • Manage daily cash outs, produce reports, and communicate variances to Management.
  • Support Management with daily decision making, scheduling, and planning while upholding standards, product quality and cleanliness.
  • Support Management team with inventory and purchasing; ensure that there is enough product on hand to complete daily production; order new stock; purchase special order supplies, if necessary; ensure proper rotation and labeling of ingredients and products.
  • Live and teach our Values and Promises.
  • Fosters on-going communication by supporting and contributing to all team meetings.

Skills & Requirements:

  • Smart Serve Certification is a MUST
  • Health and Safety, First Aid, and Food Safety certifications are an asset
  • Passion for hospitality industry
  • Available to work a variety of restaurant operating hours
Supplemental pay
  • Tips
  • Other
Benefits
  • Flexible schedule
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Referral program
  • Employee discount
  • Paid training
  • Other

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