Sales Representative

DSV – Global Transport and Logistics

DSV encourages inclusivity and are committed to diversity in the workplace while welcoming applications from all qualified individuals including women, members of visible minorities, aboriginal persons, and persons with disabilities. Our goal is to provide an inclusive environment for all to succeed.   We work with candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best.  Please reach out to Human Resources should you require accommodation during the recruitment process.  

Location: CAN - Vancouver, Melville St 
Job Posting Title: Sales Representative 
Time Type: Full Time
Compensation:  Salary starting at $59,000, plus eligible benefits, in accordance with experience and internal equity 

This posting is for an existing vacancy and not intended to create a talent pipeline

The Sales Representative is responsible for achieving branch sales growth targets and strategic priorities while driving collaboration within branch; maintaining existing or onboarded accounts aligned with DSV Sales Process; achieving sales plan objectives with the assigned clients, new targets, and prospects by selling DSV products and solutions; ensuring alignment across functional areas (Product, Sales, Operations) throughout all phases of the sales cycle

KEY DUTIES AND RESPONSIBILITIES

•    Develop a viable account base, focusing on all SSI services, but gearing towards a specifically assigned target market.

•    Plan & manage a regular call/visit cycle according to the standards and directives of sales management.

•    Daily reporting of all planned/effected sales calls/visits, keeping a minimum number of calls as required by sales management, and maximizing effectiveness through proper geographical identification of accounts, including calls while entertaining customers and traveling.

•    Profile and identify customer base and keep proper records updated, account profiles, customer files, mailing lists, etc.

•    Generate sales leads and other pertinent information on both existing and new business.

•    Maintain a constant line of communication with all regional offices (domestic and/or foreign).

•    Respond to incoming sales leads for assigned accounts/territory based on time criteria set by management.

•    Provide sales & marketing management, as well as respective regional offices, comprehensive reporting on specific markets/accounts/competition on a regular basis, to maintain all interested parties properly advised and informed.

•    Utilize all designated/provided resources and tools as directed by sales and marketing management, in the daily job functions.

•    Keep abreast of all FMC guidelines, including any new regulations and changes.

•    Develop and maintain a relationship and proactive line of communication with Pricing Staff on related issues. 

•    Maintain proper and accurate expense records of all customer entertainment, travel, and other expenses in compliance with company policies.

•    Attend Department meetings as directed, and/or any other function such as trade shows, association meetings on a regular basis, representing SSI in a professional manner.

•    Oversee the overall performance of any specifically assigned market, and to interact with all parties in respect to the success of the same.

•    Maintain a constant and regular line of communication with the appropriate overseas offices and take necessary actions to ensure all directives are being followed.

•    Keep Manager of Business Development properly informed of any issues concerning the area of responsibility cited.

Quality, Health & Safety:

•    Supports organizational commitment to ISO 9001, ISO 45001 certification 

•    Perform assigned tasks to support DSV meets its objectives and targets regarding quality, health, safety, and environment and follow all requirements as set out in the DSV Quality Health Safety Environment policy.

•    Staff are required to ensure that their day-to-day activities embrace sustainability, Health and safety therefore reducing the impact upon the environment, supporting the communities we work in and reducing incidents in the workplace.

QUALIFICATIONS

Education and Experience

•    Education in supply chain logistics, international transportation, or a related field of study or equivalent work experience

• Year of Sales Development Role

•    3 years of industry experience 

•    CIFFA certificate, an asset

Skills and Competencies

•    Good command, both verbal and written, English skills.  

•    Ability to create collaborative engagements and active listening

•    Service oriented and able to resolve customer grievances 

•    Strong interpersonal skills, building professional relationships internally and externally 

•    Strong problem-solving skills and analytical skills 

•    Ability to multi-task, plan, prioritize and manage time effectively to meet goals and achieve results

•    Both a team builder and a team-player 

•    Excellent organizational and time management skills

•    Be authentic, approachable, open, and honest 

•    Understanding of business principles and language, incl. the fundamentals of finance and profitability

•    Business administration competence

•    Excellent Sales and negotiation skills

•    Act as a role model for DSV values and adhere to the Code of Conduct

Language and Computer Skills

•    English is the principal language for this position, additional languages may be required in other locations.  

•    Ability to communicate effectively in a diverse multicultural environment.

•    Microsoft Office Suite

•    Proficient in Customer Relationship Management tools (CRM)

•    CargoWise experience, an asset

Physical Demands

•    Prolonged periods sitting and standing at a desk and working on a computer

•    Travel optional

•    Regular working hours apply for this position, at times, working beyond these hours may be required by business needs.

Additional Notes / Acknowledgment 

Due to the dynamic nature of our industry, your accountabilities and role may change.  Duties and responsibilities outlined in this position may be added to or changed when deemed appropriate and necessary by the person who is managerially responsible for this position.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.

With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. 

At DSV, performance is in our DNA. We don't just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

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DSV does not use AI to screen candidates during the recruitment process

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