Freight Supervisor

2 days ago

Calgary, Alberta, Canada Cole International Full time $80,000 - $120,000 per year
About Us

Cole International has been a trusted leader in logistics since 1958, offering exceptional customs brokerage, freight forwarding, and trade consulting services. We pride ourselves on building strong relationships with clients and delivering efficient, reliable solutions that simplify global trade. Our team is dedicated to upholding the highest standards in logistics, ensuring that every shipment is handled with precision and care.

Why You'll Love This Role

As a Freight Supervisor, you'll play a pivotal role in overseeing the daily operations of our freight department. You'll support the management team, guiding the department toward success while ensuring our clients' shipments are managed smoothly. This position is ideal for someone who thrives on leadership, problem-solving, and delivering results in a dynamic, fast-paced environment.

What We Offer
  • Competitive salary and comprehensive benefits package
  • Opportunities for career advancement within a growing logistics company
  • A collaborative and supportive work culture focused on professional development
  • Ongoing training and opportunities to attend industry seminars and webinars
What You'll Do
  • Manage and monitor freight shipments across North America and internationally, particularly for VIP and special needs accounts
  • Oversee the onboarding process for new accounts, including setting them up in internal systems
  • Generate necessary documentation for domestic and international shipments, such as invoices, air waybills, and bills of lading
  • Communicate with clients and vendors via email, phone, and in-person meetings to maintain strong relationships
  • Negotiate rates with vendors and ensure accurate vendor invoicing and file audits
  • Assist in resolving any operational, client, or vendor issues, escalating to management when necessary
  • Supervise and schedule staff, mediate disputes, and assist with performance reviews
  • Support new employee training and assist with HR-related matters such as interviews
  • Provide regular reports on department performance, including productivity and goal achievement
  • Assist management in enforcing new procedures and participate in client meetings when needed
  • Continuously improve professional knowledge through training and seminars
What You'll Bring
  • 5+ years of experience in the logistics industry
  • Completion of CIFFA certification or equivalent training (preferred)
  • Strong verbal and written communication skills for interacting with North American and global stakeholders
  • Excellent negotiation, problem-solving, and conflict resolution skills
  • Outstanding organizational skills and attention to detail
  • Ability to work effectively under pressure and manage multiple tasks simultaneously
  • Proficiency in Microsoft Excel, Word, PowerPoint, and Teams
  • Experience with supervising staff and handling HR-related tasks
Join Our Team

If you're ready to take the next step in your logistics career and lead a successful freight team, we'd love to hear from you. Make sure to include #ColeCareers in your application.

Let's keep logistics moving forward together

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