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5 days ago

Mississauga ON LX V, Canada TELEMED MD Full time

IMG Candidate (Preventive Care Call Center)

Location: 2200 Dundas St E, Mississauga, ON L4X 2V3

Employment Type: Full time

Overview

We are seeking a dedicated International Medical Graduate (IMG) with 1–2 years of nursing experience to join our Preventive Care Call Center team. This role focuses on delivering patient-centered care through telehealth and preventive health strategies.

Responsibilities

  • Provide goal-directed, patient-oriented nursing care aligned with professional standards.
  • Communicate effectively with the healthcare team, sharing ideas and concerns, and actively participate in problem-solving.
  • Use clinical knowledge, skill, and judgment to triage incoming patient calls, assess health needs, and provide appropriate guidance.
  • Demonstrate understanding of chronic disease management and patient self-care strategies.
  • Initiate and update Electronic Medical Records (EMR) for patient interactions, including visit purpose, history, and health needs.
  • Accurately record patient vitals when applicable and ensure readiness for virtual or in-person consultations.
  • Maintain confidential, concise EMR documentation for patient follow-ups and preventive care recalls.
  • Exhibit excellent phone etiquette and empathetic communication skills.
  • Participate in team meetings and contribute to improving organizational operations.
  • Ensure all medical information provided is current, evidence-based, and unbiased.
  • Act as a clinical resource for administrative staff, MOAs, and other disciplines.

Qualifications

  • Minimum 1–2 years of nursing experience (clinical or telehealth).
  • Proficiency in data entry, EMR systems, and Microsoft Office.
  • Ability to work flexible shifts and collaborate effectively in a team environment.
  • Strong time management, punctuality, and reliability.
  • Attendance record in good standing.

Nice to Have

  • Experience in telemedicine or virtual care settings.
  • Background in family practice or preventive care programs.
  • Familiarity with chronic disease prevention strategies and patient education.

Job Types: Full-time, Part-time, Permanent

Pay: $18.00-$23.00 per hour

Work Location: In person

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