Account Manager
2 weeks ago
Job Title: Account Manager
Department: Account Management
Location: Toronto
Reports To: Head of Account Management
About SilverPush
Silverpush is an AI-powered contextual video advertising company that uses moment targeting to deliver engaging ads in a brand safe & suitable environment without the use of personal data.
Innovation is at the core of how we are re-engineering the future here at Silverpush. We are continually developing solutions using AI-powered technologies to help our customers discover their most relevant audience, at the moment it matters the most. Since 2012, we have been leading the industry in bridging the customer journey from TV-Search-Social-Mobile. Our mission is to offer data driven solutions to complex client problems, using cutting edge technology.
With a presence in 25+ countries, we are dedicated to delivering personalized and contextually relevant advertising experiences that drive engagement and conversion for brands worldwide.
Job Summary
We're looking for a detail-oriented and enthusiastic Account Manager to join our growing team. This is a great opportunity for someone early in their digital media career who is eager to learn and grow within a client-facing role. The ideal candidate is passionate about marketing, loves digging into data, and enjoys ensuring everything runs smoothly behind the scenes. In this role, you'll support the execution of digital campaigns, help build reports, and assist in maintaining strong client relationships.
You'll work closely with the Account Management team members and cross-functional departments to help bring campaigns to life, monitor performance, and ensure client satisfaction.
Key Responsibilities
Campaign Setup & Execution
Support the end-to-end setup of digital campaigns,collaborating with internal and external teams to ensure timely campaign launches and smooth execution.
Assist with QA and troubleshoot basic campaign issues as needed.
Reporting & Performance Monitoring
Pull and compile campaign performance data from various platforms.
Assist in the creation of weekly reports, post-campaign wrap-ups, and client presentations
Help identify trends and surface insights to inform recommendations.
Client Support
Be the main point of contact with client/agency on campaigns
Proactively address client concerns to ensure satisfaction and retention
Join client calls as needed and take notes to capture key action items
Help ensure deliverables are met and client expectations are managed.
Maintain organized campaign documentation and timelines.
Cross-functional Collaboration
Work closely with sales, operations, and product teams to ensure alignment across campaign needs.
Help improve internal workflows and documentation.
Requirements
- 2-3 years of experience in digital media, marketing, or a related field
- Comfortable working with campaign platforms, spreadsheets, and data.
- Basic understanding of YouTube and/or digital video platforms is a plus.
- Strong attention to detail and organizational skills.
- Eagerness to learn and grow within a fast-paced, collaborative environment.
- Excellent written and verbal communication skills.
Competitive salary and bonus structure
Unlimited PTO and flexible work arrangements.
Opportunities for professional development and career growth.
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