Dispatcher

2 weeks ago

Burnaby, British Columbia, Canada Guardteck Security Full time $40,000 - $70,000 per year

Dispatcher

Duties and Responsibilities:

  • Responsible for answering all incoming telephone calls including afterhours calls
  • Escalate calls to management as required
  • Provide administrative, logistical, and operational support to Guardteck personnel on duty, including, but not limited to
  • Coordinating additional coverage/mobilizing additional resources when necessary
  • Coordinating regular coverage as required
  • First point of contact for all scheduling-related matters after-hours
  • Receive book-offs for illness, injury, and/or other attendance issues
  • Schedule replacement coverage as required
  • Arrange additional coverage as requested or required
  • Monitor the TeamTime check-ins from personnel in the field and respond accordingly using available resources, i.e., mobile patrol
  • Receive alarm calls from client monitoring stations and dispatch accordingly
  • Monitor alarm systems and dispatch appropriately
  • Prepare a daily report of all activity:
    • Incoming calls
  • Outgoing dispatches
  • Scheduling-related activities
  • Missed periodic check-ins
  • Other duties as reasonably assigned

Knowledge, Skills and Abilities:

  • Ability to work independently and as a team player;
  • Honesty, discipline, and commitment;
  • Excellent written and verbal communication skills in English;
  • Outstanding problem-solving skills and attention to detail;
  • Able to maintain confidentiality and discretion at all times;
  • Minimum one year of security industry experience
  • Ability to multi-task and prioritize
  • Fluency with MS Office, WinTeam, Lighthouse, and Report Exec
  • Scheduling operations
  • Knowledge of CCTV systems and access control systems

Guardteck Security is a BC owned and operated security firm providing professional security services across Canada. Founded over 15 years ago on the belief that "Everything and Everyone Matters", Guardteck has become an employer of choice for security professionals with a focus on building people and teams. Our "Safety Through Customer Service Excellence" approach to providing security services has driven our success in the industry. Our strength as a company is built upon the investment in our staff and their growth as professionals. Come be a part of our team and grow with us.

Our core belief is that security is not just a service but a commitment to our communities' well-being and prosperity. This ethos resonates in our inclusive and diverse work culture, which celebrates unique perspectives and skills. Regardless of whether we serve small businesses or large enterprises, we take a holistic approach to our business. We believe that every task is crucial and that each team member plays a vital role in achieving our mission. We take immense pride in being an equal-opportunity employer. We are dedicated to fostering a workplace that is as diverse as the communities we serve. Our goal is not just to fill roles, but to create a space that allows everyone, irrespective of their background, to express themselves and grow.

  • Dispatcher

    5 days ago

    Burnaby, British Columbia, Canada Day & Ross Full time $40,000 - $80,000 per year

    DescriptionYou belong at Day & Ross. Dispatcher Full-timeBurnaby, BC (Customer Location)1 week Monday - Wednesday (7am-7am) 12 hours, next week Thursday - Sunday (4 day) 7am - 5pmThe Dispatcher is responsible for dispatching units to pick up and deliver freight, monitor the performance of drivers and ensure customer timelines are adhered to. Part of this...

  • Dispatcher

    7 days ago

    Burnaby, British Columbia, Canada Day & Ross Full time $60,000 - $80,000 per year

    Job DescriptionYou belong at Day & Ross.DispatcherFull-timeBurnaby, BC (Customer Location)1 week Monday - Wednesday (7am-7am) 12 hours, next week Thursday - Sunday (4 day) 7am - 5pmTheDispatcheris responsible for dispatching units to pick up and deliver freight, monitor the performance of drivers and ensure customer timelines are adhered to. Part of this job...

  • Dispatcher/Administrative Coordinator

    5 days ago

    Burnaby, British Columbia, Canada Atwell Talent Full time $60,000 - $80,000 per year

    Dispatcher/Administrative Coordinator60-80KBurnaby, BCAbout Atwell TalentAtwell Talent is a National Recruitment Agency that specializes in connecting top talent with exceptional companies across Canada. We focus on permanent recruitment, offering full-cycle support from the first hello to the final handshake.Our mission is simple: to make hiring feel less...

  • Operator - Security Command Centre

    7 days ago

    Burnaby, British Columbia, Canada Paladin Security Group Ltd Full time $25,000 - $60,000 per year

    OverviewPaladin Security: Making the World a Safer and Friendlier Place because we **CARE**The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun If you think you have what it takes to join our...

  • Operator - Security Command Centre

    1 week ago

    Burnaby, British Columbia, Canada Paladin Security Full time $40,000 - $60,000 per year

    OverviewPaladin Security: Making the World a Safer and Friendlier Place because we CARE The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun If you think you have what it takes to join our team,...

  • BC Security Supervisor

    2 weeks ago

    Burnaby, British Columbia, Canada Chubb Fire & Security Canada Full time $80,000 - $120,000 per year

    Job DescriptionKey Job Responsibilities:· Supervise, support, and provide general oversight of the BC Security Operations team; monitor performance to ensure high productivity and effectiveness.· Provide day-to-day leadership, ensuring clear communication of expectations and performance standards. Conduct regular team meetings and encourage open feedback....

  • Shipping and Receiving

    5 days ago

    Burnaby, British Columbia, Canada ARC Document Solutions Full time $45,000 - $60,000 per year

    ARC Document Solutions, Inc. (NYSE: ARC) provides technology and services to businesses of all types, with a focus on the architectural, engineering, and construction industry, in thousands of customer locations nationwide, 160 worldwide service centers, and secure document storage in the cloud. Find out more at www.e-We are looking for an...

  • Delivery Driver

    1 week ago

    Burnaby, British Columbia, Canada UniUni Full time $40,560 per year

    Who Are We?UniUni, a North American leader in last-mile logistics, delivers tens of millions of parcels annually in Canada, from Coast to Coast, and is rapidly expanding across the United States. Founded in 2019, UniUni's tech-driven innovation and crowdsourcing delivery model offers fast, economical, and reliable services to local, national, and...

  • Delivery Driver

    5 days ago

    Burnaby, British Columbia, Canada UniUni Logistics Full time $41,600 per year

    Who Are We?UniUni, a North American leader in last-mile logistics, delivers tens of millions of parcels annually in Canada, from Coast to Coast, and is rapidly expanding across the United States. Founded in 2019, UniUni's tech-driven innovation and crowdsourcing delivery model offers fast, economical, and reliable services to local, national, and...

  • Delivery Driver

    5 days ago

    Burnaby, British Columbia, Canada UNIUNI Full time $41,600 - $60,000 per year

    Who Are We?UniUni, a North American leader in last-mile logistics, delivers tens of millions of parcels annually in Canada, from Coast to Coast, and is rapidly expanding across the United States. Founded in 2019, UniUni's tech-driven innovation and crowdsourcing delivery model offers fast, economical, and reliable services to local, national, and...