Sales Support Specialist

2 days ago

Oakville, Ontario, Canada Raise Full time

Position:
Sales Support

Location
: Ontario (on-site)

Contract Length
: 24 Months

We at Raise are hiring a
Sales Support
for one of our top clients. After establishing themselves as an industry leader, they're now expanding their team to meet rising demand.

We're hiring right now; if you're interested, apply below for your chance to join a great place to work.

Description:

  • Prepares, reviews and books customer orders / revisions to orders.
  • Reviews customer orders and checks consistency and completeness in cooperation with all involved stakeholders on both customer side and Clients' sales or project management organization.
  • Initiates sales orders / purchase orders to vendors according to customers' requirements.
  • Ensures timely shipment / billing of equipment.
  • Interfaces with factory and product / marketing groups to resolve configurations and technical changes.
  • Evaluates and monitors profitability for sales orders in backlog.
  • May determine discount rates applied at time of sale.
  • May resolve issues related to transaction quality.
  • Guides the customer sales support process related to factory tours, product demonstrations or presentations, new product trainings, trade shows, field sales support and pricing.
  • May sign off on small / non-bids and proposals (Bid Manager).
  • May also validate/endorse the technical solution in small countries.
  • 3-5 years of experience.
  • This is an entry to mid-level role.

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