Office Administrator – Physiotherapy Clinic

1 week ago

Abbotsford, British Columbia, Canada 0a7fd1a7-2a85-4b95-974d-5222bb691386 Full time $40,000 - $60,000 per year

About Us

We are a newly established physiotherapy clinic committed to delivering exceptional patient care in a warm and welcoming environment. As our clinic continues to grow, we are seeking a reliable, detail-oriented Office Administrator to support our team and ensure smooth day-to-day operations.

Duties

  • Manage front desk operations, including greeting patients, answering multi-line phone systems, and providing excellent phone etiquette.
  • Manage appointment scheduling and coordinate bookings using Jane App
  • Handle all aspects of office administration such as filing, record keeping, and maintaining patient charts with accuracy and confidentiality.
  • Oversee vendor relationships, including supplies procurement, equipment maintenance, and service contracts to ensure smooth clinic operations.
  • Supervise administrative staff, providing training and development opportunities to foster a motivated and competent team.
  • Support bookkeeping and budgeting activities by tracking expenses, processing invoices, and maintaining financial records.
  • Organize clinic events or community outreach programs related to health awareness or patient engagement initiatives.
  • Ensure compliance with healthcare regulations by maintaining accurate documentation and implementing office policies.
  • Coordinate with external vendors for supplies, maintenance services, or other operational needs to ensure uninterrupted clinic functions.
  • Manage scheduling conflicts or changes promptly to maintain an efficient appointment flow.
  • Support medical office management tasks such as assisting with patient intake procedures and managing medical records.

Experience

  • Proven experience in office administration within a healthcare or medical setting is highly preferred.
  • Experience using Jane App is required.
  • Strong skills in schedule management, calendar organization, and multi-line phone systems are required.
  • Experience with vendor management, budgeting, and basic bookkeeping will be advantageous.
  • Knowledge of human resources processes including onboarding, training & development, and employee record management is desirable.
  • Familiarity with medical office procedures such as filing patient records and front desk operations is a plus.
  • Excellent communication skills combined with organizational prowess to handle multiple tasks efficiently.
  • Multilingual in English, Hindi, and Punjabi (preferred)
  • Previous office management experience in a healthcare setting will help ensure success in this role. Join us to be part of a lively team dedicated to delivering exceptional physiotherapy care while fostering a positive work environment

Job Types: Full-time, Part-time, Permanent, Casual

Pay: $19.00-$25.00 per hour

Expected hours: 24 – 40 per week

Work Location: In person

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