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FOH Team Member

2 days ago

Brampton ON LT R, Canada 68C Stone + Grill Full time

OVERVIEW

August 8 is an all-you-can-eat restaurant company that is independently owned and operated . We offer innovative Japanese fare and classic Chinese dim sum selections to our guests. We strive to deliver exceptional dining experiences and dedicate ourselves to building long-lasting business relationships with our customers, employees, and the communities where we co-exist.

BRIEF

We are looking for energetic, dependable, and self-motivated individuals to join our team. Candidates with open availability and/or prior experience as servers will be given special consideration.

TERMS:

  • Permanent Full-Time
  • Permanent Part-Time
  • Weekend Availability

RESPONSIBILITIES:

Server:

  • Engage with guests, take food orders and accurately enter them into the POS system.
  • Deliver food, clear plates and reset tables in a timely fashion.
  • Takes reservations and waiting lists, handles phone calls and customer inquiries and assists various restaurant staff when necessary.
  • Provide exceptional customer service by addressing any customer inquiries or concerns promptly and professionally.

Busser:

  • Communicate effectively with kitchen staff, servers, and other team members to ensure a smooth food delivery process.
  • Assist in the preparation and setup of food items for service.
  • Deliver food orders to customers' tables promptly and accurately.
  • Ensure that all food items are presented in an appealing and appetizing manner.
  • Collaborate with the kitchen team to ensure that all food orders are complete and accurate before delivery.
  • Assist with clearing tables and maintaining cleanliness in the dining area.

EXPECTATIONS:

  • Prioritize and perform different tasks in an efficient manner
  • Think critically and problem-solve independently
  • Have sense of urgency during busy lunch and dinner services
  • Clear communication with guests regarding issues that may arise
  • Possess a strong urge to provide great dining experiences for our guests

MINIMUM REQUIREMENTS:

  • Ability to communicate (verbally and in writing) in English
  • Ability to understand and follow direction from others
  • Ability to perform basic math functions
  • Must have Smart Serve certification
  • Must be 18 years of age

PHYSICAL REQUIREMENTS:

  • Ability to bend at the waist and lift items up to 50lbs to waist level.
  • Ability to carry items of up to 50 lbs.
  • Ability to move items up to 30 lbs for distances of up to 25 feet.
  • Ability to remain standing and active for an 8-12 hour shift.
  • Ability to frequently climb and descend flights of stairs as well as ladders.
  • Ability to hear, understand, and respond to colleagues' and guests' requests in a loud environment.
  • Skill and co-ordination at using hands to write, pour, and carry several food/drinks at once, and carry several plates and bowls.

Job Types: Full-time, Part-time, Permanent

Pay: $17.20-$24.87 per hour

Expected hours: 5 – 40 per week

Benefits:

  • Store discount

Application question(s):

  • Do you have open availability?

Licence/Certification:

  • Smart Serve (required)

Work Location: In person