People Operations Partner

6 days ago

hybrid Toronto Ontario Canada fulltime December Tetra Trust Full time
Who We Are Tetra is leading the charge in Canada's digital asset revolution, solving one of the final barriers to widespread institutional adoption: secure, compliant custody. With $10 million in backing from powerhouses like ATB Financial, National Bank, Shopify, and Wealthsimple, we're launching Canada's first regulated stablecoin and scaling beyond custody into a multi-billion-dollar ecosystem. Founded in 2019 under Tetra Digital Group, we're building the world's premier institutional-grade digital asset infrastructure with the stability of a financially robust organization and the high-octane agility of a startup with world-class potential. If you're a high-energy, ambitious builder who thrives on creating world-class teams and systems in a fast-paced, high-stakes environment, Tetra is your launchpad to leave a legacy in the global fintech arena.   Who You Are You're a dynamic, ambitious, and resourceful People Operations Partner with a growth mindset and a passion for building high-performing teams from the ground up. You thrive in fast-paced, startup environments, embracing ambiguity as an opportunity to innovate and create. You bring a progressive, business-minded approach to people operations. You're a hands-on leader, ready to collaborate with our Chief People Officer to scale our team from under 20 to double in a year, shaping the employee journey for our distributed workforce across Canada. Curious, adaptable, and driven by continuous learning, you're excited to take full accountability for outcomes and make a transformative impact in a company poised for tremendous growth. This is your chance to build a rewarding career with clear progression opportunities in a competitive, entrepreneurial, and collaborative environment.   What You'll Be Doing
  • Recruiting & Onboarding: Partner with hiring managers to scope, post, and promote roles across multiple channels. Own the end-to-end hiring process, sourcing, screening, coordinating interviews, and ensuring an exceptional candidate experience. Maintain and optimize our applicant tracking system (ATS), draft offer letters, coordinate background checks, and handle employment documentation. Design and deliver a consistent, brand-aligned onboarding experience, managing new hire paperwork, scheduling orientation, and providing ongoing support.
  • Employee Lifecycle Management: Oversee the entire employee journey, from talent acquisition to offboarding, including employee relations, progressive discipline, and terminations. Ensure seamless processes that enhance the in-person, hybrid, and remote experience for our distributed team.
  • People Operations: Serve as the go-to person for day-to-day and operational people functions, building and scaling the People Operations function. Implement and optimize HRIS and payroll systems, with hands-on payroll processing experience including payroll set-up. Ensure health and safety compliance across locations, and drive process and system improvements.
  • Training & Development: Develop and deliver training programs to support employee growth and align with company goals.
  • Performance Management: Design and implement performance management systems to drive accountability and growth.
  • Compensation & Rewards: Contribute to the development of competitive compensation and rewards strategies.
  • Team Engagement: Plan and execute team events to foster a collaborative and inclusive culture.
  • Immigration & Compliance: Manage immigration processes and ensure compliance with relevant regulations.
  • Technology & Automation: Leverage technology to streamline people operations and enhance efficiency.
  What We're Looking For Education:
  • Bachelor's degree in Human Resources, Business, or a related field. HR certification (e.g., CHRP) is a strong asset.
Experience:
  • 6+ years in human resources, with at least 3 years in a Generalist or Business Partner role.
  • Proven experience in full-cycle recruiting and talent acquisition in a fast-paced, startup environment.
  • Experience working with a distributed workforce across Canada, with a focus on in-person, hybrid, and remote employee experiences.
  • Demonstrated success in building and scaling people operations functions, including HRIS, payroll, and compliance processes.
Skills & Competencies:
  • Strong attention to detail, organizational skills, and a proactive, solutions-focused mindset.
  • Excellent verbal and written communication skills, with the ability to influence without authority and manage stakeholders effectively.
  • High agency, emotional intelligence, and the ability to build trust with diverse teams.
  • Analytical skills to identify trends and make data-driven decisions.
  • Ability to thrive in ambiguity, pivot quickly, and stay focused on priorities under pressure.
  • Proficient in multi-tasking and managing competing priorities with strong judgment.
  • Deep understanding of HR disciplines, including employee relations, onboarding, training, performance management, and offboarding.
  • Skilled in HRIS and payroll systems, with hands-on experience in payroll processing and process automation.
  • Knowledgeable in immigration procedures and ensuring compliance with health and safety regulations.
  • Proficient with Microsoft Office Suite, Google Suite, and HR-related software (e.g., ATS, HRIS platforms).
  • Commitment to equity, inclusion, and fairness, with sensitivity to diverse backgrounds and perspectives.
  • Highly collaborative, self-motivated, and able to work autonomously or as part of a team.
Nice to Have:
  • Experience in the fintech or financial services industry.
  • Multilingual skills or experience in international HR contexts.
  What's In It for You
  • Be a Trailblazer: Shape Canada's financial frontier with groundbreaking initiatives like our stablecoin launch and ecosystem expansions.
  • Unmatched Opportunity: Join a profitable, well-funded company with the stability of a market leader and the flexibility of a startup with global potential.
  • Competitive Rewards: Earn a competitive salary, equity stock options, comprehensive benefits, and more.
  • High-Impact Team: Collaborate with top-tier talent in a fast-paced, innovative environment where your contributions redefine an industry.
  • Location & Work Model: Based in Toronto with a hybrid work model (minimum 3 days in-office per week) upon successful completion of probationary period. Full-time in-office work required during the first three months for onboarding and training.
  Before You Apply Tetra isn't for everyone. If you're looking for easy wins or a comfortable ride, this won't be the place. But if you're a high-output, high-trust professional with fire in your gut and the kind of drive that doesn't quit at 5, we encourage you to apply.   This role is based in Toronto with a structured hybrid model of at least 3 days in the office per week. A full-time in-office schedule will be required during the probationary period for training.
If you're passionate about fintech disruption and ready to architect your own success story, this is your moment. Join Tetra and let's redefine Canada's financial future together. Apply now and seize this career-defining opportunity
Submit your resume along with thoughtful answers to the application questions. We're not looking for perfection, we're looking for insight into who you are, what drives you, and why this challenge excites you. If you want your application taken seriously, seriously complete the prompt questions in the application process.
Deadline to apply: January 2, 2026.
Diversity, Inclusion & Belonging Tetra is committed to building a team as diverse and dynamic as the space we're in. We encourage candidates from all backgrounds to apply, especially those traditionally underrepresented in tech and finance. If you require accommodation during the hiring process, let us know and we'll make it happen.

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