Manager, Store/Optician I

If you're passionate about style and helping customers, find their perfect fit – and have experience in retail customer service, we'd love to hear from you

Our Queen Spectacle - Streetsville location – partners of solis optics, is looking for someone like you to bring your exceptional skills and experience and join us as a Manager, Store/Optician I, to fill an existing vacancy

This position is a full-time position working 30-40 hours per week, Tuesday to Saturday.

In this role you'll deliver exceptional service, enhance the lives of our customers, in a supportive, dynamic, and rewarding environment.

What Will You Be Doing?

• Cultivating a culture of teamwork, collaboration, trust and dedication
• Providing training, development, and coaching to support staff growth and performance
• Establishing clear revenue targets and leading the team to achieve them
• Hiring, onboarding and training new team members
• Providing exceptional customer service with every customer interaction
• Coordinating and managing staff and doctor schedules
• Managing accounts receivable and accounts payable (AR/AP)
• Ensuring accurate and timely benefits submissions and maintaining up-to-date tracking
• Managing inventory to ensure accuracy and product availability
• Handling bank deposits and performing bank reconciliations
• Performing other duties and responsibilities as required to support store operations

What Do You Bring?

• A minimum of two years' experience in a customer service-focused retail environment
• A minimum of one year experience in a leadership role
• Registered Optician in the province of Ontario
• Excellent organizational, time management, and communication skills
• Thrives in a dynamic environment, effectively managing competing tasks and responsibilities
• Demonstrated flexibility, effectively managing competing tasks and responsibilities
• Strong problem- solving skills with the ability to adapt and excel in dynamic work environments
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Ability to drive results through effective leadership, people management and team development

How You'll Benefit:

• A comprehensive benefits package featuring exceptional optical coverage
• Rapid and ongoing growth, providing a consistently challenging and rewarding environment
• A workplace culture that fosters collaboration and teamwork
• Continuous training and development opportunities to support your career growth

Why You Should Join Us:

solis optics, a division of FYihealth group, is your neighborhood retail optical shop, offering quality eyewear and experience to match. A great selection of on-trend and luxury eyeglasses at a competitive price. A frame for every face. At solis optics, you'll have a meaningful impact on people's lives and have fun doing it.

At FYihealth group, our core values are Diversity, Equity, Inclusion and Opportunity. We are proud to be an equal opportunity employer and are happy to provide accommodations, should they be required, at any point in the application process. If you require an accommodation, please let your recruiter know. All accommodation information will be kept confidential and used to ensure an accessible candidate experience and team member experience.

FYihealth group aims to create a comprehensive rewards package to attract and retain top talent. The expected starting compensation for this position is between $62,000 to $77,500 annually, considering factors like experience, skills, and qualifications. Base pay is just one component of our overall Total Rewards offering. We look forward to speaking with you more about our continued dedications to our team's overall well-being and growth.